Patient Satisfaction with Virtual Clinic Encounters: Analysis of Factors that Impact the Press Ganey Survey in the Hand Surgery Population

PURPOSE: Our purpose was to identify patient characteristics and visit components that affect patient satisfaction with virtual new patient visits in an outpatient hand surgery clinic as measured by the Press Ganey Outpatient Medical Practice Survey (PGOMPS) total score (primary outcome) and provide...

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Detalles Bibliográficos
Autores principales: Rogers, Miranda J., Belton, Matthew, Randall, Dustin, Yoo, Minkyoung, Presson, Angela P., Wang, Angela, Kazmers, Nikolas H.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10264864/
https://www.ncbi.nlm.nih.gov/pubmed/37323967
http://dx.doi.org/10.1016/j.jhsg.2023.02.004

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