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Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery

The COVID-19 pandemic revolutionized cancer care delivery leading to rapid adoption of digital technology for telehealth in the United States. In this study, we describe telehealth utilization trends across the three largest waves of the pandemic at a safety net academic center. We also provide a pe...

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Autores principales: Thomas, Erin, Kennedy, Alice, Walsh, William, Carpentier, Michelle, Adeyinka, Hannah, Patel, Shyam, Gerber, Jonathan, Cerny, Jan, Mittal, Kriti
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10272595/
https://www.ncbi.nlm.nih.gov/pubmed/37333537
http://dx.doi.org/10.3389/fpubh.2023.1186350
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author Thomas, Erin
Kennedy, Alice
Walsh, William
Carpentier, Michelle
Adeyinka, Hannah
Patel, Shyam
Gerber, Jonathan
Cerny, Jan
Mittal, Kriti
author_facet Thomas, Erin
Kennedy, Alice
Walsh, William
Carpentier, Michelle
Adeyinka, Hannah
Patel, Shyam
Gerber, Jonathan
Cerny, Jan
Mittal, Kriti
author_sort Thomas, Erin
collection PubMed
description The COVID-19 pandemic revolutionized cancer care delivery leading to rapid adoption of digital technology for telehealth in the United States. In this study, we describe telehealth utilization trends across the three largest waves of the pandemic at a safety net academic center. We also provide a perspective on lessons learnt and our vision for cancer care delivery using digital technology in the near future. The integration of interpreter services within the video platform and its integration within the electronic medical record system is crucial for safety net institutes that service a diverse patient population. Pay-parity for telehealth, especially ongoing support for audio-only visits, will be critical in overcoming health disparities for patients without access to smartphone technology. Use of telehealth in clinical trials, widespread adoption of hospital at home programs, electronic consults for rapid access, and structured telehealth slots in clinic templates will be crucial in making cancer care more equitable and efficient.
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spelling pubmed-102725952023-06-17 Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery Thomas, Erin Kennedy, Alice Walsh, William Carpentier, Michelle Adeyinka, Hannah Patel, Shyam Gerber, Jonathan Cerny, Jan Mittal, Kriti Front Public Health Public Health The COVID-19 pandemic revolutionized cancer care delivery leading to rapid adoption of digital technology for telehealth in the United States. In this study, we describe telehealth utilization trends across the three largest waves of the pandemic at a safety net academic center. We also provide a perspective on lessons learnt and our vision for cancer care delivery using digital technology in the near future. The integration of interpreter services within the video platform and its integration within the electronic medical record system is crucial for safety net institutes that service a diverse patient population. Pay-parity for telehealth, especially ongoing support for audio-only visits, will be critical in overcoming health disparities for patients without access to smartphone technology. Use of telehealth in clinical trials, widespread adoption of hospital at home programs, electronic consults for rapid access, and structured telehealth slots in clinic templates will be crucial in making cancer care more equitable and efficient. Frontiers Media S.A. 2023-06-02 /pmc/articles/PMC10272595/ /pubmed/37333537 http://dx.doi.org/10.3389/fpubh.2023.1186350 Text en Copyright © 2023 Thomas, Kennedy, Walsh, Carpentier, Adeyinka, Patel, Gerber, Cerny and Mittal. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Public Health
Thomas, Erin
Kennedy, Alice
Walsh, William
Carpentier, Michelle
Adeyinka, Hannah
Patel, Shyam
Gerber, Jonathan
Cerny, Jan
Mittal, Kriti
Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery
title Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery
title_full Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery
title_fullStr Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery
title_full_unstemmed Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery
title_short Telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery
title_sort telehealth through the pandemic at a safety net hospital: observations and next steps for cancer care delivery
topic Public Health
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10272595/
https://www.ncbi.nlm.nih.gov/pubmed/37333537
http://dx.doi.org/10.3389/fpubh.2023.1186350
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