Cargando…

The place of digital triage in a complex healthcare system: An interview study with key stakeholders in Australia's national provider

BACKGROUND: Digital triage tools such as telephone advice and online symptom checkers are now commonplace in health systems internationally. Research has focused on consumers’ adherence to advice, health outcomes, satisfaction, and the degree to which these services manage demand for general practic...

Descripción completa

Detalles Bibliográficos
Autores principales:	Churruca, Kate, Ellis, Louise A, Pope, Catherine, MacLellan, Jennifer, Zurynski, Yvonne, Braithwaite, Jeffrey
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	SAGE Publications 2023
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10291532/ https://www.ncbi.nlm.nih.gov/pubmed/37377561 http://dx.doi.org/10.1177/20552076231181201

Ejemplares similares

The Application of e-Mental Health in Response to COVID-19: Scoping Review and Bibliometric Analysis
por: Ellis, Louise A, et al.
Publicado: (2021)

Emergency department staff views of NHS 111 First: qualitative interview study in England
por: MacLellan, Jennifer, et al.
Publicado: (2023)

The Science of Learning Health Systems: Scoping Review of Empirical Research
por: Ellis, Louise A, et al.
Publicado: (2022)

Correction: The Science of Learning Health Systems: Scoping Review of Empirical Research
por: Ellis, Louise A, et al.
Publicado: (2022)

Learning health systems: A review of key topic areas and bibliometric trends
por: Pomare, Chiara, et al.
Publicado: (2021)

‘Broken hospital windows’: debating the theory of spreading disorder and its application to healthcare organizations
por: Churruca, Kate, et al.
Publicado: (2018)

Mental health services conceptualised as complex adaptive systems: what can be learned?
por: Ellis, Louise A., et al.
Publicado: (2017)

A dynamic systems view of clinical genomics: a rich picture of the landscape in Australia using a complexity science lens
por: Long, Janet C., et al.
Publicado: (2021)

A cross-sectional study investigating the associations of person-organisation and person-group fit with staff outcomes in mental healthcare
por: Herkes, Jessica, et al.
Publicado: (2019)

A scoping review of gestational diabetes mellitus healthcare: experiences of care reported by pregnant women internationally
por: Pham, Sheila, et al.
Publicado: (2022)

Systems resilience in the implementation of a large-scale suicide prevention intervention: a qualitative study using a multilevel theoretical approach
por: Ellis, Louise A, et al.
Publicado: (2023)

“Are you ready?” Validation of the Hospital Change Readiness (HCR) Questionnaire
por: Pomare, Chiara, et al.
Publicado: (2020)

An empirical application of “broken windows” and related theories in healthcare: examining disorder, patient safety, staff outcomes, and collective efficacy in hospitals
por: Ellis, Louise A., et al.
Publicado: (2020)

Psychological distress and digital health service use during COVID-19: A national Australian cross-sectional survey
por: Ellis, Louise A., et al.
Publicado: (2022)

Quality of care for acute abdominal pain in children
por: Zurynski, Yvonne, et al.
Publicado: (2020)

Engagement with healthcare providers and healthcare system navigation among Australians with chronic conditions: a descriptive survey study
por: Zurynski, Yvonne, et al.
Publicado: (2022)

The goldilocks effect: the rhythms and pace of hospital life
por: Braithwaite, Jeffrey, et al.
Publicado: (2018)

What Can Health Services Researchers Offer Health Systems? Developing Meaningful Partnerships Between Academics and Health System Workers Comment on "Experience of Health Leadership in Partnering with University-Based Researchers in Canada - A Call to ‘Re-imagine’ Research"
por: Churruca, Kate, et al.
Publicado: (2020)

Understanding the priorities of residents, family members and care staff in residential aged care using Q methodology: a study protocol
por: Ludlow, Kristiana, et al.
Publicado: (2019)

How people fit in at work: systematic review of the association between person–organisation and person–group fit with staff outcomes in healthcare
por: Herkes, Jessica, et al.
Publicado: (2019)

Staff members’ prioritisation of care in residential aged care facilities: a Q methodology study
por: Ludlow, Kristiana, et al.
Publicado: (2020)

Aged care residents’ prioritization of care: A mixed‐methods study
por: Ludlow, Kristiana, et al.
Publicado: (2021)

An integrative review of research evaluating organisational culture in residential aged care facilities
por: Churruca, Kate, et al.
Publicado: (2023)

Hospital organizational change: The importance of teamwork culture, communication, and change readiness
por: Ellis, Louise A., et al.
Publicado: (2023)

Exploring Factors Contributing to the Implementation of Ontario’s Healthy Kids Community Challenge: Surveys and Key Stakeholder Interviews with Program Providers
por: Vine, Michelle M., et al.
Publicado: (2021)

When complexity science meets implementation science: a theoretical and empirical analysis of systems change
por: Braithwaite, Jeffrey, et al.
Publicado: (2018)

The Reality of Uncertainty in Mental Health Care Settings Seeking Professional Integration: A Mixed-Methods Approach
por: Pomare, Chiara, et al.
Publicado: (2018)

The influence of complexity: a bibliometric analysis of complexity science in healthcare
por: Churruca, Kate, et al.
Publicado: (2019)

Organisational change in hospitals: a qualitative case-study of staff perspectives
por: Pomare, Chiara, et al.
Publicado: (2019)

The pace of hospital life: A mixed methods study
por: Long, Janet C., et al.
Publicado: (2021)

The impact of lean management on frontline healthcare professionals: a scoping review of the literature
por: Mahmoud, Zeyad, et al.
Publicado: (2021)

“Time is of the essence”: relationship between hospital staff perceptions of time, safety attitudes and staff wellbeing
por: Ellis, Louise A., et al.
Publicado: (2021)

Key stakeholder experiences of an integrated healthcare pilot in Australia: a thematic analysis
por: Trankle, Steven A., et al.
Publicado: (2020)

Infrastructure challenges to doing health research “where populations with the most disease live” in Covid times—a response to Rai et al. (2021)
por: MacLellan, Jennifer, et al.
Publicado: (2022)

The ethical challenges raised in the design and conduct of pragmatic trials: an interview study with key stakeholders
por: Nicholls, Stuart G., et al.
Publicado: (2019)

Feasibility and Validity of a Framework for Antimicrobial Stewardship in General Practice: Key Stakeholder Interviews
por: Hawes, Lesley A., et al.
Publicado: (2020)

Perspectives on Challenges and Opportunities for Interoperability: Findings From Key Informant Interviews With Stakeholders in Ohio
por: Walker, Daniel M, et al.
Publicado: (2023)

Exploring the ripple effects of an Australian hospital redevelopment: a protocol for a longitudinal, mixed-methods study
por: Pomare, Chiara, et al.
Publicado: (2019)

“The times they are a-changin’”: A longitudinal, mixed methods case study of a hospital transformation
por: Pomare, Chiara, et al.
Publicado: (2022)

Mapping care provision for type 1 diabetes throughout Australia: a protocol for a mixed-method study
por: Carrigan, Ann, et al.
Publicado: (2022)

Cannot write session to /tmp/vufind_sessions/sess_h5hogcfp40hqa86ur763260kdf