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Research on the service quality of emergency medical language services during major unexpected public health events
INTRODUCTION: Emergency Medical Language Services (EMLS) have played a crucial role in the COVID-19 pandemic. Research on the quality and its influencing factors of EMLS is necessary. METHODS: This study used the SERvice QUALity (SERVQUAL) model to determine factors affecting the quality of EMLS dur...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2023
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10292750/ https://www.ncbi.nlm.nih.gov/pubmed/37377542 http://dx.doi.org/10.3389/fpubh.2023.1169222 |