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Research on the service quality of emergency medical language services during major unexpected public health events

INTRODUCTION: Emergency Medical Language Services (EMLS) have played a crucial role in the COVID-19 pandemic. Research on the quality and its influencing factors of EMLS is necessary. METHODS: This study used the SERvice QUALity (SERVQUAL) model to determine factors affecting the quality of EMLS dur...

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Detalles Bibliográficos
Autores principales:	Xie, Jingyi, Ma, Siyu
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Frontiers Media S.A. 2023
Materias:	Public Health
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10292750/ https://www.ncbi.nlm.nih.gov/pubmed/37377542 http://dx.doi.org/10.3389/fpubh.2023.1169222

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