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To switch or not? Effects of spokes-character urgency during the social app loading process and app type on user switching intention

Users of mobile phone applications (apps) often have to wait for the pages of apps to load, a process that substantially affects user experience. Based on the Attentional Gate Model and Emotional Contagion Theory, this paper explores the effects of the urgency expressed by a spokes-character’s movem...

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Detalles Bibliográficos
Autores principales: Zhang, Ning, Hu, Hsin-Li, Tso, Scarlet H., Liu, Chunqun
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10299737/
https://www.ncbi.nlm.nih.gov/pubmed/37384167
http://dx.doi.org/10.3389/fpsyg.2023.1110808