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Augmented reality-based affective training for improving care communication skill and empathy

It is important for caregivers of people with dementia (PwD) to have good patient communication skills as it has been known to reduce the behavioral and psychological symptoms of dementia (BPSD) of PwD as well as caregiver burnout. However, acquiring such skills often requires one-on-one affective t...

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Autores principales: Nakazawa, Atsushi, Iwamoto, Miyuki, Kurazume, Ryo, Nunoi, Masato, Kobayashi, Masaki, Honda, Miwako
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10332577/
https://www.ncbi.nlm.nih.gov/pubmed/37428739
http://dx.doi.org/10.1371/journal.pone.0288175
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author Nakazawa, Atsushi
Iwamoto, Miyuki
Kurazume, Ryo
Nunoi, Masato
Kobayashi, Masaki
Honda, Miwako
author_facet Nakazawa, Atsushi
Iwamoto, Miyuki
Kurazume, Ryo
Nunoi, Masato
Kobayashi, Masaki
Honda, Miwako
author_sort Nakazawa, Atsushi
collection PubMed
description It is important for caregivers of people with dementia (PwD) to have good patient communication skills as it has been known to reduce the behavioral and psychological symptoms of dementia (BPSD) of PwD as well as caregiver burnout. However, acquiring such skills often requires one-on-one affective training, which can be costly. In this study, we propose affective training using augmented reality (AR) for supporting the acquisition of such skills. The system uses see-through AR glasses and a nursing training doll to train the user in both practical nursing skills and affective skills such as eye contact and patient communication. The experiment was conducted with 38 nursing students. The participants were assigned to either the Doll group, which only used a doll for training, or the AR group, which used both a doll and the AR system. The results showed that eye contact significantly increased and the face-to-face distance and angle decreased in the AR group, while the Doll group had no significant difference. In addition, the empathy score of the AR group significantly increased after the training. Upon analyzing the correlation between personality and changes of physical skills, we found a significant positive correlation between the improvement rate of eye contact and extraversion in the AR group. These results demonstrated that affective training using AR is effective for improving caregivers’ physical skills and their empathy for their patients. We believe that this system will be beneficial not only for dementia caregivers but for anyone looking to improve their general communication skills.
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spelling pubmed-103325772023-07-11 Augmented reality-based affective training for improving care communication skill and empathy Nakazawa, Atsushi Iwamoto, Miyuki Kurazume, Ryo Nunoi, Masato Kobayashi, Masaki Honda, Miwako PLoS One Research Article It is important for caregivers of people with dementia (PwD) to have good patient communication skills as it has been known to reduce the behavioral and psychological symptoms of dementia (BPSD) of PwD as well as caregiver burnout. However, acquiring such skills often requires one-on-one affective training, which can be costly. In this study, we propose affective training using augmented reality (AR) for supporting the acquisition of such skills. The system uses see-through AR glasses and a nursing training doll to train the user in both practical nursing skills and affective skills such as eye contact and patient communication. The experiment was conducted with 38 nursing students. The participants were assigned to either the Doll group, which only used a doll for training, or the AR group, which used both a doll and the AR system. The results showed that eye contact significantly increased and the face-to-face distance and angle decreased in the AR group, while the Doll group had no significant difference. In addition, the empathy score of the AR group significantly increased after the training. Upon analyzing the correlation between personality and changes of physical skills, we found a significant positive correlation between the improvement rate of eye contact and extraversion in the AR group. These results demonstrated that affective training using AR is effective for improving caregivers’ physical skills and their empathy for their patients. We believe that this system will be beneficial not only for dementia caregivers but for anyone looking to improve their general communication skills. Public Library of Science 2023-07-10 /pmc/articles/PMC10332577/ /pubmed/37428739 http://dx.doi.org/10.1371/journal.pone.0288175 Text en © 2023 Nakazawa et al https://creativecommons.org/licenses/by/4.0/This is an open access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
Nakazawa, Atsushi
Iwamoto, Miyuki
Kurazume, Ryo
Nunoi, Masato
Kobayashi, Masaki
Honda, Miwako
Augmented reality-based affective training for improving care communication skill and empathy
title Augmented reality-based affective training for improving care communication skill and empathy
title_full Augmented reality-based affective training for improving care communication skill and empathy
title_fullStr Augmented reality-based affective training for improving care communication skill and empathy
title_full_unstemmed Augmented reality-based affective training for improving care communication skill and empathy
title_short Augmented reality-based affective training for improving care communication skill and empathy
title_sort augmented reality-based affective training for improving care communication skill and empathy
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10332577/
https://www.ncbi.nlm.nih.gov/pubmed/37428739
http://dx.doi.org/10.1371/journal.pone.0288175
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