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Patient aggression towards receptionists in general practice: a systematic review

OBJECTIVE: General practice receptionists provide an essential function in the healthcare system but routinely encounter acts of incivility and aggression from patients, including hostility, abuse and violence. This study was conducted to summarise what is known about patient-initiated aggression to...

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Detalles Bibliográficos
Autores principales:	Willer, Fiona, Chua, David, Ball, Lauren
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2023
Materias:	Systematic Review
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10335458/ https://www.ncbi.nlm.nih.gov/pubmed/37414572 http://dx.doi.org/10.1136/fmch-2023-002171

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