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When Patient Rudeness Impacts Care: A Review of Incivility in Healthcare

Healthcare workers increasingly face incivility and rude behaviors from patients, families, and visitors. Although these are less severe than other types of mistreatment, studies have documented that they may still impact healthcare worker well-being and patient care. Defining and measuring incivili...

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Detalles Bibliográficos
Autores principales: Townsley, Alexandra, Li-Wang, Jennifer, Katta, Rajani
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cureus 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10350303/
https://www.ncbi.nlm.nih.gov/pubmed/37461785
http://dx.doi.org/10.7759/cureus.40521

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