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When Patient Rudeness Impacts Care: A Review of Incivility in Healthcare
Healthcare workers increasingly face incivility and rude behaviors from patients, families, and visitors. Although these are less severe than other types of mistreatment, studies have documented that they may still impact healthcare worker well-being and patient care. Defining and measuring incivili...
Autores principales: | Townsley, Alexandra, Li-Wang, Jennifer, Katta, Rajani |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Cureus
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10350303/ https://www.ncbi.nlm.nih.gov/pubmed/37461785 http://dx.doi.org/10.7759/cureus.40521 |
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