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Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling
The rapidly increasing availability of genetic testing is driving the acceleration of genetic counseling implementation. Empathy is important in medical encounters in general and forms a core component of a successful genetic counseling session; however, empirical evidence on empathy in genetic coun...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10355444/ https://www.ncbi.nlm.nih.gov/pubmed/37467241 http://dx.doi.org/10.1371/journal.pone.0288881 |
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author | Tomozawa, Chikako Kaneko, Mikiko Sasaki, Motoko Miyake, Hidehiko |
author_facet | Tomozawa, Chikako Kaneko, Mikiko Sasaki, Motoko Miyake, Hidehiko |
author_sort | Tomozawa, Chikako |
collection | PubMed |
description | The rapidly increasing availability of genetic testing is driving the acceleration of genetic counseling implementation. Empathy is important in medical encounters in general and forms a core component of a successful genetic counseling session; however, empirical evidence on empathy in genetic counseling is minimal. This study aimed to explore the perceptions of empathy in simulated genetic counseling consultations from the perspectives of clients and genetic counselors. Semi-structured interviews and interpersonal process recall were used with participants of simulated genetic counseling consultations to elicit their experiences of empathy. A constructivist grounded theory was used for data analysis. A total of 15 participants, including 10 clients and 5 genetic counselors, participated in 10 simulated counseling sessions. The genetic counselors attempted to demonstrate empathy and were sensitive toward detecting changes in clients. Meanwhile, the clients’ perceptions represented their feelings and thoughts elicited through the counselors’ empathic approaches. This was the first process study to examine empathy in simulated genetic counseling sessions. Our model of communication of empathy is a process in which counselors try to address implicit aspects of clients, and clients are provided with time and a safe place for introspection, which contributes to discussions on building good relationships with patients. There is also a suggestion of the utility of simulated consultations for healthcare providers to learn empathic communication. |
format | Online Article Text |
id | pubmed-10355444 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Public Library of Science |
record_format | MEDLINE/PubMed |
spelling | pubmed-103554442023-07-20 Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling Tomozawa, Chikako Kaneko, Mikiko Sasaki, Motoko Miyake, Hidehiko PLoS One Research Article The rapidly increasing availability of genetic testing is driving the acceleration of genetic counseling implementation. Empathy is important in medical encounters in general and forms a core component of a successful genetic counseling session; however, empirical evidence on empathy in genetic counseling is minimal. This study aimed to explore the perceptions of empathy in simulated genetic counseling consultations from the perspectives of clients and genetic counselors. Semi-structured interviews and interpersonal process recall were used with participants of simulated genetic counseling consultations to elicit their experiences of empathy. A constructivist grounded theory was used for data analysis. A total of 15 participants, including 10 clients and 5 genetic counselors, participated in 10 simulated counseling sessions. The genetic counselors attempted to demonstrate empathy and were sensitive toward detecting changes in clients. Meanwhile, the clients’ perceptions represented their feelings and thoughts elicited through the counselors’ empathic approaches. This was the first process study to examine empathy in simulated genetic counseling sessions. Our model of communication of empathy is a process in which counselors try to address implicit aspects of clients, and clients are provided with time and a safe place for introspection, which contributes to discussions on building good relationships with patients. There is also a suggestion of the utility of simulated consultations for healthcare providers to learn empathic communication. Public Library of Science 2023-07-19 /pmc/articles/PMC10355444/ /pubmed/37467241 http://dx.doi.org/10.1371/journal.pone.0288881 Text en © 2023 Tomozawa et al https://creativecommons.org/licenses/by/4.0/This is an open access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. |
spellingShingle | Research Article Tomozawa, Chikako Kaneko, Mikiko Sasaki, Motoko Miyake, Hidehiko Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling |
title | Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling |
title_full | Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling |
title_fullStr | Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling |
title_full_unstemmed | Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling |
title_short | Clients’ and genetic counselors’ perceptions of empathy in Japan: A pilot study of simulated consultations of genetic counseling |
title_sort | clients’ and genetic counselors’ perceptions of empathy in japan: a pilot study of simulated consultations of genetic counseling |
topic | Research Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10355444/ https://www.ncbi.nlm.nih.gov/pubmed/37467241 http://dx.doi.org/10.1371/journal.pone.0288881 |
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