Barriers to uptake of referral eye care services among the elderly in residential care: the Hyderabad Ocular Morbidity in Elderly Study (HOMES)

BACKGROUND: To report on the barriers to uptake of eye care services after referral in the elderly in ‘homes for the aged’ in Hyderabad, India. METHODS: Individuals aged ≥60 years were recruited from 41 ‘homes for the aged’ and were examined in the ‘make-shift’ clinics in homes. All participants who had vision impairment or needed further eye examination other than spectacles were referred to the higher centres for ‘free services’. Three months after the referral, the participants were interviewed and asked about the uptake of services, and their reasons for not attending. RESULTS: In all, 731/1182 (61.8%) participants were referred of which 375 (49.9%) attended. In multiple logistic regression, participants aged ≥80 years were less likely to utilise the services (OR 0.60; 95% CI 0.39 to 0.03). Similarly, the participants living in free homes (OR 3.53; 95% CI 2.15 to 5.79) and subsidised homes (OR 2.24: 95% CI 1.55 to 3.23) and those independently mobile had higher odds for uptake of services (OR 5.74; 95% CI 3.31 to 10.51). The major reasons for not availing the referral services were ‘lack of felt need’ reported by 136 (45.4%) participants followed by other health issues in 100 (33.4%) participants and non-consenting family members in 49 (16.4%) participants. In all, 14 (4.7%) participants gave other reasons. CONCLUSIONS: The uptake of eye care services in the elderly in residential care remains poor despite the provision of services for free. Lack of felt need for services is the main reason for non-compliance to the referral for care. Counselling on the benefit of interventions could potentially improve referral compliance in this population.