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The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership

PURPOSE: This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. DESIGN/METHODOLOGY: The analysis was based on 180 valid questionnaires fro...

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Detalles Bibliográficos
Autores principales:	Santa, Ricardo, Moros, Andreina, Morante, Diego, Rodríguez, Dorys, Scavarda, Annibal
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Public Library of Science 2023
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10395873/ https://www.ncbi.nlm.nih.gov/pubmed/37531386 http://dx.doi.org/10.1371/journal.pone.0284752

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