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The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
PURPOSE: This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. DESIGN/METHODOLOGY: The analysis was based on 180 valid questionnaires fro...
Autores principales: | Santa, Ricardo, Moros, Andreina, Morante, Diego, Rodríguez, Dorys, Scavarda, Annibal |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10395873/ https://www.ncbi.nlm.nih.gov/pubmed/37531386 http://dx.doi.org/10.1371/journal.pone.0284752 |
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