Percepción del clima laboral en el Laboratorio del Centro Médico Nacional del Bajío

BACKGROUND: Since the development of the concepts of organizational climate and working environment, at the beginning of the 20th century, very important advances have been made to improve and increase the quality of professional performance in the health area. Belonging to an emblematic institution in health services, it is necessary to establish how the working environment is perceived within it. OBJECTIVE: To assess the perception of the working environment in the Clinical Analysis Laboratory of the Centro Médico Nacional del Bajío (Bajío’s National Medical Center). MATERIAL AND METHODS: The Working Environment Perception And Non-Discrimination Questionnaire was administered and a factorial analysis of variance (ANOVA) was performed to establish the relationship between the answers of the collaborators and the perception of the working environment. RESULTS: The participation of 65 employees showed that in our work center there is a predominance of a positive general perception of the working environment (67%). CONCLUSIONS: The perception of the working environment in the Clinical Analysis Laboratory is positive. The measurement and weighting of this environment allows the continuous improvement and the prevention and eradication of negative tendencies that violate the integrity of the collaborators.