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Digital technology in medical visits: a critical review of its impact on doctor-patient communication

With the rapid advances of digital technology, computer-mediated medical practices are becoming increasingly dominant in medical visits. However, the question of how to ensure effective, patient-centered communication in this transition remains crucial. In this mini-review, we explore this topic by...

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Autores principales: Marino, Filomena, Alby, Francesca, Zucchermaglio, Cristina, Fatigante, Marilena
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10412815/
https://www.ncbi.nlm.nih.gov/pubmed/37575567
http://dx.doi.org/10.3389/fpsyt.2023.1226225
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author Marino, Filomena
Alby, Francesca
Zucchermaglio, Cristina
Fatigante, Marilena
author_facet Marino, Filomena
Alby, Francesca
Zucchermaglio, Cristina
Fatigante, Marilena
author_sort Marino, Filomena
collection PubMed
description With the rapid advances of digital technology, computer-mediated medical practices are becoming increasingly dominant in medical visits. However, the question of how to ensure effective, patient-centered communication in this transition remains crucial. In this mini-review, we explore this topic by reviewing quantitative and survey-based studies, as well as discursive-interactional studies that focus on the visit as a communicative event. The review is organized into four sections: the introductory section provides a brief synthesis of the two main models used in medical practice and describes the effects of patient-centered communication practices on patients’ health and well-being. The second section presents and discusses qualitative and quantitative studies that assess the effect of technology on medical interaction and its impact on patient-centered communication. The third section focuses on whether and how the digital medical record represents a “potential communication risk” during doctor-patient interactions and explores how certain pen-and-paper literacy practices could help mitigate these challenges. In the concluding section, we outline and analyze three key considerations for utilizing technologies to foster and enhance patient-centered communication during medical visits.
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spelling pubmed-104128152023-08-11 Digital technology in medical visits: a critical review of its impact on doctor-patient communication Marino, Filomena Alby, Francesca Zucchermaglio, Cristina Fatigante, Marilena Front Psychiatry Psychiatry With the rapid advances of digital technology, computer-mediated medical practices are becoming increasingly dominant in medical visits. However, the question of how to ensure effective, patient-centered communication in this transition remains crucial. In this mini-review, we explore this topic by reviewing quantitative and survey-based studies, as well as discursive-interactional studies that focus on the visit as a communicative event. The review is organized into four sections: the introductory section provides a brief synthesis of the two main models used in medical practice and describes the effects of patient-centered communication practices on patients’ health and well-being. The second section presents and discusses qualitative and quantitative studies that assess the effect of technology on medical interaction and its impact on patient-centered communication. The third section focuses on whether and how the digital medical record represents a “potential communication risk” during doctor-patient interactions and explores how certain pen-and-paper literacy practices could help mitigate these challenges. In the concluding section, we outline and analyze three key considerations for utilizing technologies to foster and enhance patient-centered communication during medical visits. Frontiers Media S.A. 2023-07-27 /pmc/articles/PMC10412815/ /pubmed/37575567 http://dx.doi.org/10.3389/fpsyt.2023.1226225 Text en Copyright © 2023 Marino, Alby, Zucchermaglio and Fatigante. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychiatry
Marino, Filomena
Alby, Francesca
Zucchermaglio, Cristina
Fatigante, Marilena
Digital technology in medical visits: a critical review of its impact on doctor-patient communication
title Digital technology in medical visits: a critical review of its impact on doctor-patient communication
title_full Digital technology in medical visits: a critical review of its impact on doctor-patient communication
title_fullStr Digital technology in medical visits: a critical review of its impact on doctor-patient communication
title_full_unstemmed Digital technology in medical visits: a critical review of its impact on doctor-patient communication
title_short Digital technology in medical visits: a critical review of its impact on doctor-patient communication
title_sort digital technology in medical visits: a critical review of its impact on doctor-patient communication
topic Psychiatry
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10412815/
https://www.ncbi.nlm.nih.gov/pubmed/37575567
http://dx.doi.org/10.3389/fpsyt.2023.1226225
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