Medical emergency department triage data processing using a machine-learning solution

Over the years, artificial intelligence has demonstrated its ability to overcome many challenges in our day-to-day life. The evolution of it inquired more studies about Machine Learning possible solutions for different domains, including health care. The increasing demand for artificial intelligence solutions has brought accessibility to loads of data, including clinical data. The availability of medical records facilitates new opportunities to explore Machine Learning models and their abilities to process a significant amount of data and to identify patterns with the purpose of solving a medical problem. Understanding the applicability of artificial intelligence on this type of data has to be a compelling aim for emergency medicine clinicians. This paper focuses on the general clinical problem of the complex correlation between medical records and later diagnosis and, especially, on the process of emergency department triage which uses the Emergency Severity Index (ESI) as triage protocol. This study presents a comparison between three different Machine Learning models, such as Logistic Regression, Random Forest Tree and NN-Sequentail, with the purpose of classifying patients with an emergency code. We conducted four experiments because of imbalanced data. A web-based application was developed to improve the triage process after our theoretical and exploratory results. Overall, in all experiments, the NN-Sequential model had better results, having, in the first experiment, a ROC-AUC score for each ESI emergency code of: 0.59%, 0.76%, 0.71%, 0.78% 0.64%. After applying methods to balance the data, the model yielded a ROC-AUC score for each emergency code of 0.72%, 0.75%, 0.69%, 0.74%, 0.78%. In the last experiment consisting of a three-class classification problem, the NN-Sequential and Random Forest Tree models had similar metric outcomes, and the NN-Sequential algorithm had a ROC-AUC score for each emergency code of: 0.76%, 0.72%, 0.84%. Without any doubt, our research results presented in this paper endorse this tremendous curiosity in Machine Learning applications to enrich aspects of emergency medical care by applying specific methods for processing both medical data and medical records.