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Organisational drivers of performance in mental health providers

PURPOSE: This study aims to compare and contrast the core organisational processes across high and low performing mental health providers in the English National Health Service (NHS). DESIGN/METHODOLOGY/APPROACH: A multiple case study qualitative design incorporating a full sample of low and high pe...

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Autores principales: Mannion, Russell, Konteh, Frederick Hassan, Jacobs, Rowena
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Emerald Publishing Limited 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10430795/
https://www.ncbi.nlm.nih.gov/pubmed/36927953
http://dx.doi.org/10.1108/JHOM-01-2022-0017
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author Mannion, Russell
Konteh, Frederick Hassan
Jacobs, Rowena
author_facet Mannion, Russell
Konteh, Frederick Hassan
Jacobs, Rowena
author_sort Mannion, Russell
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description PURPOSE: This study aims to compare and contrast the core organisational processes across high and low performing mental health providers in the English National Health Service (NHS). DESIGN/METHODOLOGY/APPROACH: A multiple case study qualitative design incorporating a full sample of low and high performing mental health providers. FINDINGS: This study suggests that the organisational approaches used to govern and manage mental health providers are associated with their performance, and the study’s findings give clues as to what areas might need attention. They include, but are not limited to: developing appropriate governance frameworks and organisational cultures, ensuring that staff across the organisation feel “psychologically safe” and able to speak up when they see things that are going wrong; a focus on enhancing quality of services rather than prioritising cost-reduction; investing in new technology and digital applications; and nurturing positive inter-organisational relationships across the local health economy. ORIGINALITY/VALUE: Highlights considerable divergence in organisation and management practices that are associated with the performance of mental health trusts in the English NHS
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spelling pubmed-104307952023-08-17 Organisational drivers of performance in mental health providers Mannion, Russell Konteh, Frederick Hassan Jacobs, Rowena J Health Organ Manag Research Paper PURPOSE: This study aims to compare and contrast the core organisational processes across high and low performing mental health providers in the English National Health Service (NHS). DESIGN/METHODOLOGY/APPROACH: A multiple case study qualitative design incorporating a full sample of low and high performing mental health providers. FINDINGS: This study suggests that the organisational approaches used to govern and manage mental health providers are associated with their performance, and the study’s findings give clues as to what areas might need attention. They include, but are not limited to: developing appropriate governance frameworks and organisational cultures, ensuring that staff across the organisation feel “psychologically safe” and able to speak up when they see things that are going wrong; a focus on enhancing quality of services rather than prioritising cost-reduction; investing in new technology and digital applications; and nurturing positive inter-organisational relationships across the local health economy. ORIGINALITY/VALUE: Highlights considerable divergence in organisation and management practices that are associated with the performance of mental health trusts in the English NHS Emerald Publishing Limited 2023-03-17 2023 /pmc/articles/PMC10430795/ /pubmed/36927953 http://dx.doi.org/10.1108/JHOM-01-2022-0017 Text en © Russell Mannion, Frederick Hassan Konteh and Rowena Jacobs https://creativecommons.org/licenses/by/4.0/Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at https://creativecommons.org/licenses/by/4.0/
spellingShingle Research Paper
Mannion, Russell
Konteh, Frederick Hassan
Jacobs, Rowena
Organisational drivers of performance in mental health providers
title Organisational drivers of performance in mental health providers
title_full Organisational drivers of performance in mental health providers
title_fullStr Organisational drivers of performance in mental health providers
title_full_unstemmed Organisational drivers of performance in mental health providers
title_short Organisational drivers of performance in mental health providers
title_sort organisational drivers of performance in mental health providers
topic Research Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10430795/
https://www.ncbi.nlm.nih.gov/pubmed/36927953
http://dx.doi.org/10.1108/JHOM-01-2022-0017
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