Cargando…

Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study

Objectives Technology is rapidly evolving to improve patient safety and increase healthcare providers’ efficiency. Automated dispensing cabinets (ADCs) are an example of a technology that has been used to facilitate patient safety. As with any other technology, there are benefits and drawbacks assoc...

Descripción completa

Detalles Bibliográficos
Autores principales: Alzahrani, Asma A, Aledresee, Thamer M, Alzahrani, Ali M
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cureus 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10439815/
https://www.ncbi.nlm.nih.gov/pubmed/37602092
http://dx.doi.org/10.7759/cureus.42210
_version_ 1785093034130538496
author Alzahrani, Asma A
Aledresee, Thamer M
Alzahrani, Ali M
author_facet Alzahrani, Asma A
Aledresee, Thamer M
Alzahrani, Ali M
author_sort Alzahrani, Asma A
collection PubMed
description Objectives Technology is rapidly evolving to improve patient safety and increase healthcare providers’ efficiency. Automated dispensing cabinets (ADCs) are an example of a technology that has been used to facilitate patient safety. As with any other technology, there are benefits and drawbacks associated with the use of ADCs. In this study, we aim to identify the issues related to maintaining ADCs in National Guard Health Affairs (NGHA) hospitals from the pharmacy technicians’ perspective and find some solutions to overcome the problems that complicate the usability of the ADCs. Methods A cross-sectional qualitative study was conducted using an open-ended questionnaire. It was completed by 30 pharmacy technicians who deal with ADCs in NGHA hospitals. Results Three themes were extracted from the questionnaire: “issues faced by pharmacy technicians before filling the ADCs,” “issues faced by pharmacy technicians during filling the ADCs,” and “issues faced by pharmacy technicians after filling the ADCs.” Discussion and conclusion This study portrayed a better understanding of the issues faced by pharmacy technicians who deal with ADCs based on their experience. It will help stakeholders to make appropriate decisions and improve the workflow for a successful ADC implementation.
format Online
Article
Text
id pubmed-10439815
institution National Center for Biotechnology Information
language English
publishDate 2023
publisher Cureus
record_format MEDLINE/PubMed
spelling pubmed-104398152023-08-20 Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study Alzahrani, Asma A Aledresee, Thamer M Alzahrani, Ali M Cureus Quality Improvement Objectives Technology is rapidly evolving to improve patient safety and increase healthcare providers’ efficiency. Automated dispensing cabinets (ADCs) are an example of a technology that has been used to facilitate patient safety. As with any other technology, there are benefits and drawbacks associated with the use of ADCs. In this study, we aim to identify the issues related to maintaining ADCs in National Guard Health Affairs (NGHA) hospitals from the pharmacy technicians’ perspective and find some solutions to overcome the problems that complicate the usability of the ADCs. Methods A cross-sectional qualitative study was conducted using an open-ended questionnaire. It was completed by 30 pharmacy technicians who deal with ADCs in NGHA hospitals. Results Three themes were extracted from the questionnaire: “issues faced by pharmacy technicians before filling the ADCs,” “issues faced by pharmacy technicians during filling the ADCs,” and “issues faced by pharmacy technicians after filling the ADCs.” Discussion and conclusion This study portrayed a better understanding of the issues faced by pharmacy technicians who deal with ADCs based on their experience. It will help stakeholders to make appropriate decisions and improve the workflow for a successful ADC implementation. Cureus 2023-07-20 /pmc/articles/PMC10439815/ /pubmed/37602092 http://dx.doi.org/10.7759/cureus.42210 Text en Copyright © 2023, Alzahrani et al. https://creativecommons.org/licenses/by/3.0/This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Quality Improvement
Alzahrani, Asma A
Aledresee, Thamer M
Alzahrani, Ali M
Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study
title Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study
title_full Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study
title_fullStr Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study
title_full_unstemmed Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study
title_short Issues Faced by Pharmacy Technicians While Maintaining Automated Dispensing Cabinets and How to Overcome Them in the National Guard Health Affairs in Riyadh: A Qualitative Study
title_sort issues faced by pharmacy technicians while maintaining automated dispensing cabinets and how to overcome them in the national guard health affairs in riyadh: a qualitative study
topic Quality Improvement
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10439815/
https://www.ncbi.nlm.nih.gov/pubmed/37602092
http://dx.doi.org/10.7759/cureus.42210
work_keys_str_mv AT alzahraniasmaa issuesfacedbypharmacytechnicianswhilemaintainingautomateddispensingcabinetsandhowtoovercometheminthenationalguardhealthaffairsinriyadhaqualitativestudy
AT aledreseethamerm issuesfacedbypharmacytechnicianswhilemaintainingautomateddispensingcabinetsandhowtoovercometheminthenationalguardhealthaffairsinriyadhaqualitativestudy
AT alzahranialim issuesfacedbypharmacytechnicianswhilemaintainingautomateddispensingcabinetsandhowtoovercometheminthenationalguardhealthaffairsinriyadhaqualitativestudy