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The Influence of Anthropomorphic Cues on Patients’ Perceived Anthropomorphism, Social Presence, Trust Building, and Acceptance of Health Care Conversational Agents: Within-Subject Web-Based Experiment

BACKGROUND: The last decade has witnessed the rapid development of health care conversational agents (CAs); however, there are still great challenges in making health care CAs trustworthy and acceptable to patients. OBJECTIVE: Focusing on intelligent guidance CAs, a type of health care CA for web-ba...

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Detalles Bibliográficos
Autores principales: Li, Qingchuan, Luximon, Yan, Zhang, Jiaxin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10450539/
https://www.ncbi.nlm.nih.gov/pubmed/37561567
http://dx.doi.org/10.2196/44479