Cultivating the Acceptance of Assistance Dogs in Aged Care through Deliberative Democracy

SIMPLE SUMMARY: The use of assistance dogs has the potential to provide a myriad of benefits to older adult owners, far beyond mere utility. However, despite legislation designed to prevent discrimination in accommodation for owners and assistance dogs, many aged care facilities continue to not allow owners to retain their dogs on relocation. Through deliberative democracy, the study used a panel of key stakeholders to explore the issue. Specifically, the complexities behind whether owners should be allowed to retain their dog, what should be considered in making this decision, and what the best practice would be in allowing this. It was suggested that by introducing objective initial and ongoing assessments for the owner, dog, and facility, it would allow for a fair decision that considers the safety and well-being of all involved. Further, the implementation of sufficient policies and procedures would help support all involved, whether the dog is able to be retained by the owner or not. ABSTRACT: Assistance dogs provide significant benefits to older adult owners. However, despite protective legislation, aged care facilities continue to not allow owners to retain their dogs on relocation. The purpose of the current study was to explore whether older adults should be allowed to retain their dog on relocation to an aged care facility, and what factors should impact this decision. Further, if allowed to retain their dog, what would be the best practice to allow for this? A deliberative democracy methodology was used, with a range of key stakeholders recruited. Focus groups were held, with follow-up questionnaires to establish deliberation for all questions. Results indicated that with sufficient objective measurement, fair decisions can be made to ensure the welfare and well-being of the owner and dog. Key policy and procedure changes would also be necessary to ensure ongoing support, such as training, care plans, and emergency directives. By ensuring sufficient policies and procedures are in place, training and support could lead to an ideal outcome where facilities could be at the forefront of a better future for aged care.