Using patient comments from a standardised experience survey to investigate their perceptions and prioritise improvement actions: a thematic and syntactic analysis

BACKGROUND: Although patient experience surveys flourish in many countries with the aim to improve quality of care, questions remain concerning their ability to become effective drivers of change within institutions. The patient comments from the French national patient experience hospital survey we...

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Detalles Bibliográficos
Autores principales: Crubezy, Marion, Douay, Céline, Michel, Philippe, Haesebaert, Julie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10503051/
https://www.ncbi.nlm.nih.gov/pubmed/37710317
http://dx.doi.org/10.1186/s12913-023-09953-z

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10503051/
https://www.ncbi.nlm.nih.gov/pubmed/37710317
http://dx.doi.org/10.1186/s12913-023-09953-z

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