Cargando…

Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting

Patient education is an important part of cancer care as it increases patient activation and informed decision-making, reduces anxiety, and improves outcomes. However, challenges to providing appropriate education to patients exist on both the health provider and patient side of the equation, e.g.,...

Descripción completa

Detalles Bibliográficos
Autores principales: Fleisher, Linda, Kenny, Cassidy, Rusten, Cheryl, Koren, Daniella, Landau, Zoe
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10509046/
https://www.ncbi.nlm.nih.gov/pubmed/37540339
http://dx.doi.org/10.1007/s13187-023-02350-4
_version_ 1785107656993669120
author Fleisher, Linda
Kenny, Cassidy
Rusten, Cheryl
Koren, Daniella
Landau, Zoe
author_facet Fleisher, Linda
Kenny, Cassidy
Rusten, Cheryl
Koren, Daniella
Landau, Zoe
author_sort Fleisher, Linda
collection PubMed
description Patient education is an important part of cancer care as it increases patient activation and informed decision-making, reduces anxiety, and improves outcomes. However, challenges to providing appropriate education to patients exist on both the health provider and patient side of the equation, e.g., time constraints and health literacy issues. Digital health education is a fast-growing field of interest that has been shown to improve health outcomes, increase effectiveness of medical treatments and education, lower medical costs, and enhance both clinical diagnosis and research opportunities by streamlining data collection, sharing, and analysis. In 2019, Fox Chase Cancer Center was selected by ARCHES, an established patient education software company, to pilot its award-winning digital patient engagement system MyCareCompass. During the pilot, patients scheduled for port insertions were sent electronic messages inviting them to review various online educational materials related to their procedure and subsequent concerns. The invitations and resources were seamlessly integrated into the scheduling system and timed to arrive when patients would most need them. There was high usage of the port-related materials and patients reported a high level of satisfaction with the delivery system and the information. This automated process of delivering high-quality and relevant patient education was able to be implemented smoothly with IT involvement, had a positive impact on patients without adding any extra burden to the care team, and highlighted opportunities to integrate these types of interventions into routine care.
format Online
Article
Text
id pubmed-10509046
institution National Center for Biotechnology Information
language English
publishDate 2023
publisher Springer US
record_format MEDLINE/PubMed
spelling pubmed-105090462023-09-21 Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting Fleisher, Linda Kenny, Cassidy Rusten, Cheryl Koren, Daniella Landau, Zoe J Cancer Educ Article Patient education is an important part of cancer care as it increases patient activation and informed decision-making, reduces anxiety, and improves outcomes. However, challenges to providing appropriate education to patients exist on both the health provider and patient side of the equation, e.g., time constraints and health literacy issues. Digital health education is a fast-growing field of interest that has been shown to improve health outcomes, increase effectiveness of medical treatments and education, lower medical costs, and enhance both clinical diagnosis and research opportunities by streamlining data collection, sharing, and analysis. In 2019, Fox Chase Cancer Center was selected by ARCHES, an established patient education software company, to pilot its award-winning digital patient engagement system MyCareCompass. During the pilot, patients scheduled for port insertions were sent electronic messages inviting them to review various online educational materials related to their procedure and subsequent concerns. The invitations and resources were seamlessly integrated into the scheduling system and timed to arrive when patients would most need them. There was high usage of the port-related materials and patients reported a high level of satisfaction with the delivery system and the information. This automated process of delivering high-quality and relevant patient education was able to be implemented smoothly with IT involvement, had a positive impact on patients without adding any extra burden to the care team, and highlighted opportunities to integrate these types of interventions into routine care. Springer US 2023-08-04 2023 /pmc/articles/PMC10509046/ /pubmed/37540339 http://dx.doi.org/10.1007/s13187-023-02350-4 Text en © The Author(s) 2023 https://creativecommons.org/licenses/by/4.0/Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) .
spellingShingle Article
Fleisher, Linda
Kenny, Cassidy
Rusten, Cheryl
Koren, Daniella
Landau, Zoe
Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting
title Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting
title_full Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting
title_fullStr Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting
title_full_unstemmed Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting
title_short Right Information, Right Patient, Right Time: Utilizing the MyCareCompass Platform to Deliver Patient Education in the Oncology Setting
title_sort right information, right patient, right time: utilizing the mycarecompass platform to deliver patient education in the oncology setting
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10509046/
https://www.ncbi.nlm.nih.gov/pubmed/37540339
http://dx.doi.org/10.1007/s13187-023-02350-4
work_keys_str_mv AT fleisherlinda rightinformationrightpatientrighttimeutilizingthemycarecompassplatformtodeliverpatienteducationintheoncologysetting
AT kennycassidy rightinformationrightpatientrighttimeutilizingthemycarecompassplatformtodeliverpatienteducationintheoncologysetting
AT rustencheryl rightinformationrightpatientrighttimeutilizingthemycarecompassplatformtodeliverpatienteducationintheoncologysetting
AT korendaniella rightinformationrightpatientrighttimeutilizingthemycarecompassplatformtodeliverpatienteducationintheoncologysetting
AT landauzoe rightinformationrightpatientrighttimeutilizingthemycarecompassplatformtodeliverpatienteducationintheoncologysetting