The adoption of conversational assistants in the banking industry: is the perceived risk a moderator?

The world has noticed tremendous growth in information technology, particularly the Internet of Things and artificial intelligence. Nowadays, a lot of people rely on conversational assistants (CAs) and other intelligent virtual objects to check account balances, communicate more quickly, make paymen...

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Detalles Bibliográficos
Autores principales: Hasan, Shahedul, Godhuli, Eshatir Radiat, Rahman, Md Shezanur, Mamun, Md Abdullah Al
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10559979/
https://www.ncbi.nlm.nih.gov/pubmed/37810016
http://dx.doi.org/10.1016/j.heliyon.2023.e20220

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10559979/
https://www.ncbi.nlm.nih.gov/pubmed/37810016
http://dx.doi.org/10.1016/j.heliyon.2023.e20220

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