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The adoption of conversational assistants in the banking industry: is the perceived risk a moderator?
The world has noticed tremendous growth in information technology, particularly the Internet of Things and artificial intelligence. Nowadays, a lot of people rely on conversational assistants (CAs) and other intelligent virtual objects to check account balances, communicate more quickly, make paymen...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10559979/ https://www.ncbi.nlm.nih.gov/pubmed/37810016 http://dx.doi.org/10.1016/j.heliyon.2023.e20220 |