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Factors Influencing the Acceptability, Acceptance, and Adoption of Conversational Agents in Health Care: Integrative Review

BACKGROUND: Conversational agents (CAs), also known as chatbots, are digital dialog systems that enable people to have a text-based, speech-based, or nonverbal conversation with a computer or another machine based on natural language via an interface. The use of CAs offers new opportunities and vari...

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Detalles Bibliográficos
Autores principales: Wutz, Maximilian, Hermes, Marius, Winter, Vera, Köberlein-Neu, Juliane
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10565637/
https://www.ncbi.nlm.nih.gov/pubmed/37751279
http://dx.doi.org/10.2196/46548

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