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Factors Influencing the Acceptability, Acceptance, and Adoption of Conversational Agents in Health Care: Integrative Review
BACKGROUND: Conversational agents (CAs), also known as chatbots, are digital dialog systems that enable people to have a text-based, speech-based, or nonverbal conversation with a computer or another machine based on natural language via an interface. The use of CAs offers new opportunities and vari...
Autores principales: | Wutz, Maximilian, Hermes, Marius, Winter, Vera, Köberlein-Neu, Juliane |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10565637/ https://www.ncbi.nlm.nih.gov/pubmed/37751279 http://dx.doi.org/10.2196/46548 |
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