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Defining human-AI teaming the human-centered way: a scoping review and network analysis

INTRODUCTION: With the advancement of technology and the increasing utilization of AI, the nature of human work is evolving, requiring individuals to collaborate not only with other humans but also with AI technologies to accomplish complex goals. This requires a shift in perspective from technology...

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Autores principales: Berretta, Sophie, Tausch, Alina, Ontrup, Greta, Gilles, Björn, Peifer, Corinna, Kluge, Annette
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10570436/
https://www.ncbi.nlm.nih.gov/pubmed/37841234
http://dx.doi.org/10.3389/frai.2023.1250725
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author Berretta, Sophie
Tausch, Alina
Ontrup, Greta
Gilles, Björn
Peifer, Corinna
Kluge, Annette
author_facet Berretta, Sophie
Tausch, Alina
Ontrup, Greta
Gilles, Björn
Peifer, Corinna
Kluge, Annette
author_sort Berretta, Sophie
collection PubMed
description INTRODUCTION: With the advancement of technology and the increasing utilization of AI, the nature of human work is evolving, requiring individuals to collaborate not only with other humans but also with AI technologies to accomplish complex goals. This requires a shift in perspective from technology-driven questions to a human-centered research and design agenda putting people and evolving teams in the center of attention. A socio-technical approach is needed to view AI as more than just a technological tool, but as a team member, leading to the emergence of human-AI teaming (HAIT). In this new form of work, humans and AI synergistically combine their respective capabilities to accomplish shared goals. METHODS: The aim of our work is to uncover current research streams on HAIT and derive a unified understanding of the construct through a bibliometric network analysis, a scoping review and synthetization of a definition from a socio-technical point of view. In addition, antecedents and outcomes examined in the literature are extracted to guide future research in this field. RESULTS: Through network analysis, five clusters with different research focuses on HAIT were identified. These clusters revolve around (1) human and (2) task-dependent variables, (3) AI explainability, (4) AI-driven robotic systems, and (5) the effects of AI performance on human perception. Despite these diverse research focuses, the current body of literature is predominantly driven by a technology-centric and engineering perspective, with no consistent definition or terminology of HAIT emerging to date. DISCUSSION: We propose a unifying definition combining a human-centered and team-oriented perspective as well as summarize what is still needed in future research regarding HAIT. Thus, this work contributes to support the idea of the Frontiers Research Topic of a theoretical and conceptual basis for human work with AI systems.
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spelling pubmed-105704362023-10-14 Defining human-AI teaming the human-centered way: a scoping review and network analysis Berretta, Sophie Tausch, Alina Ontrup, Greta Gilles, Björn Peifer, Corinna Kluge, Annette Front Artif Intell Artificial Intelligence INTRODUCTION: With the advancement of technology and the increasing utilization of AI, the nature of human work is evolving, requiring individuals to collaborate not only with other humans but also with AI technologies to accomplish complex goals. This requires a shift in perspective from technology-driven questions to a human-centered research and design agenda putting people and evolving teams in the center of attention. A socio-technical approach is needed to view AI as more than just a technological tool, but as a team member, leading to the emergence of human-AI teaming (HAIT). In this new form of work, humans and AI synergistically combine their respective capabilities to accomplish shared goals. METHODS: The aim of our work is to uncover current research streams on HAIT and derive a unified understanding of the construct through a bibliometric network analysis, a scoping review and synthetization of a definition from a socio-technical point of view. In addition, antecedents and outcomes examined in the literature are extracted to guide future research in this field. RESULTS: Through network analysis, five clusters with different research focuses on HAIT were identified. These clusters revolve around (1) human and (2) task-dependent variables, (3) AI explainability, (4) AI-driven robotic systems, and (5) the effects of AI performance on human perception. Despite these diverse research focuses, the current body of literature is predominantly driven by a technology-centric and engineering perspective, with no consistent definition or terminology of HAIT emerging to date. DISCUSSION: We propose a unifying definition combining a human-centered and team-oriented perspective as well as summarize what is still needed in future research regarding HAIT. Thus, this work contributes to support the idea of the Frontiers Research Topic of a theoretical and conceptual basis for human work with AI systems. Frontiers Media S.A. 2023-09-29 /pmc/articles/PMC10570436/ /pubmed/37841234 http://dx.doi.org/10.3389/frai.2023.1250725 Text en Copyright © 2023 Berretta, Tausch, Ontrup, Gilles, Peifer and Kluge. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Artificial Intelligence
Berretta, Sophie
Tausch, Alina
Ontrup, Greta
Gilles, Björn
Peifer, Corinna
Kluge, Annette
Defining human-AI teaming the human-centered way: a scoping review and network analysis
title Defining human-AI teaming the human-centered way: a scoping review and network analysis
title_full Defining human-AI teaming the human-centered way: a scoping review and network analysis
title_fullStr Defining human-AI teaming the human-centered way: a scoping review and network analysis
title_full_unstemmed Defining human-AI teaming the human-centered way: a scoping review and network analysis
title_short Defining human-AI teaming the human-centered way: a scoping review and network analysis
title_sort defining human-ai teaming the human-centered way: a scoping review and network analysis
topic Artificial Intelligence
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10570436/
https://www.ncbi.nlm.nih.gov/pubmed/37841234
http://dx.doi.org/10.3389/frai.2023.1250725
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