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Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA

Secured financial transactions can now be conveniently made via mobile devices for various products and services, such as e-hailing. However, limited research exists on the factors influencing the adoption of mobile payments specifically for e-hailing services, despite the growing interest in mobile...

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Detalles Bibliográficos
Autores principales: Long, Siyu, Al Mamun, Abdullah, Yang, Qing, Gao, Jingzu, Hussain, Wan Mohd Hirwani Wan, Shami, Sayed Samer Ali Al
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10575491/
https://www.ncbi.nlm.nih.gov/pubmed/37831669
http://dx.doi.org/10.1371/journal.pone.0287300
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author Long, Siyu
Al Mamun, Abdullah
Yang, Qing
Gao, Jingzu
Hussain, Wan Mohd Hirwani Wan
Shami, Sayed Samer Ali Al
author_facet Long, Siyu
Al Mamun, Abdullah
Yang, Qing
Gao, Jingzu
Hussain, Wan Mohd Hirwani Wan
Shami, Sayed Samer Ali Al
author_sort Long, Siyu
collection PubMed
description Secured financial transactions can now be conveniently made via mobile devices for various products and services, such as e-hailing. However, limited research exists on the factors influencing the adoption of mobile payments specifically for e-hailing services, despite the growing interest in mobile payments in China. This cross-sectional study quantitatively assessed the influence of perceived usefulness, perceived ease of use, social influence, facilitating conditions, perceived security, and lifestyle compatibility on the intention to adopt and the actual adoption of mobile payment for e-hailing services. An online self-administered survey was conducted, involving 413 respondents from China. The results revealed a significant positive influence of perceived ease of use, social influence, facilitating conditions, and perceived security on the intention to adopt mobile payment. Additionally, the study found that the intention to adopt mobile payment positively influenced the actual adoption of mobile payments. Meanwhile, perceived usefulness and lifestyle compatibility demonstrated an insignificant influence on the intention to adopt mobile payments. Subgroup analysis further revealed gender-based differences, indicating that the influence of the intention to adopt mobile payment on the adoption of mobile payment for e-hailing services varied significantly between male and female respondents. Furthermore, the influence of facilitating conditions on the intention to adopt mobile payment for e-hailing services also differed significantly among respondents of different age groups. These findings contribute to a better understanding of the factors influencing the adoption of mobile payment for e-hailing services and provide insights for service providers and policymakers in promoting its adoption.
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spelling pubmed-105754912023-10-14 Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA Long, Siyu Al Mamun, Abdullah Yang, Qing Gao, Jingzu Hussain, Wan Mohd Hirwani Wan Shami, Sayed Samer Ali Al PLoS One Research Article Secured financial transactions can now be conveniently made via mobile devices for various products and services, such as e-hailing. However, limited research exists on the factors influencing the adoption of mobile payments specifically for e-hailing services, despite the growing interest in mobile payments in China. This cross-sectional study quantitatively assessed the influence of perceived usefulness, perceived ease of use, social influence, facilitating conditions, perceived security, and lifestyle compatibility on the intention to adopt and the actual adoption of mobile payment for e-hailing services. An online self-administered survey was conducted, involving 413 respondents from China. The results revealed a significant positive influence of perceived ease of use, social influence, facilitating conditions, and perceived security on the intention to adopt mobile payment. Additionally, the study found that the intention to adopt mobile payment positively influenced the actual adoption of mobile payments. Meanwhile, perceived usefulness and lifestyle compatibility demonstrated an insignificant influence on the intention to adopt mobile payments. Subgroup analysis further revealed gender-based differences, indicating that the influence of the intention to adopt mobile payment on the adoption of mobile payment for e-hailing services varied significantly between male and female respondents. Furthermore, the influence of facilitating conditions on the intention to adopt mobile payment for e-hailing services also differed significantly among respondents of different age groups. These findings contribute to a better understanding of the factors influencing the adoption of mobile payment for e-hailing services and provide insights for service providers and policymakers in promoting its adoption. Public Library of Science 2023-10-13 /pmc/articles/PMC10575491/ /pubmed/37831669 http://dx.doi.org/10.1371/journal.pone.0287300 Text en © 2023 Long et al https://creativecommons.org/licenses/by/4.0/This is an open access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/) , which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Research Article
Long, Siyu
Al Mamun, Abdullah
Yang, Qing
Gao, Jingzu
Hussain, Wan Mohd Hirwani Wan
Shami, Sayed Samer Ali Al
Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA
title Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA
title_full Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA
title_fullStr Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA
title_full_unstemmed Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA
title_short Modelling the mass adoption of mobile payment for e-hailing services using SEM-MGA
title_sort modelling the mass adoption of mobile payment for e-hailing services using sem-mga
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10575491/
https://www.ncbi.nlm.nih.gov/pubmed/37831669
http://dx.doi.org/10.1371/journal.pone.0287300
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