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The effect of Arabic language type on banking chatbots adoption
Recently many banks around the world are adopting chatbots to communicate with their customers. However, the success of banking chatbots relay on customer adoption of this new technology. Although chatbots use in the banking sector is expanding globally, the Arabic world is still behind in using the...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10585328/ https://www.ncbi.nlm.nih.gov/pubmed/37867887 http://dx.doi.org/10.1016/j.heliyon.2023.e20686 |