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Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases

BACKGROUND: The aim of this study was to measure the patient’s perception of patient centeredness in their consultations for non-communicable diseases (NCDs). We also measured consultation length and patient enablement. METHOD: A cross-sectional study was conducted over 2 months at four primary care...

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Autores principales: Rahaman, Reisa R, Motilal, M Shastri, Khan, Raveed, Maharaj, Rohan G
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10589933/
https://www.ncbi.nlm.nih.gov/pubmed/37865738
http://dx.doi.org/10.1186/s12875-023-02149-8
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author Rahaman, Reisa R
Motilal, M Shastri
Khan, Raveed
Maharaj, Rohan G
author_facet Rahaman, Reisa R
Motilal, M Shastri
Khan, Raveed
Maharaj, Rohan G
author_sort Rahaman, Reisa R
collection PubMed
description BACKGROUND: The aim of this study was to measure the patient’s perception of patient centeredness in their consultations for non-communicable diseases (NCDs). We also measured consultation length and patient enablement. METHOD: A cross-sectional study was conducted over 2 months at four primary care clinics at the St. Joseph cluster of the North Central Regional Health Authority (NCRHA) in Trinidad and Tobago. Interviewers timed the consultation and completed post-consultation questionnaires using the Patient Perception of Patient-Centeredness (PPPC) questionnaire and the Patient Enablement Index (PEI). The PPPC is a 14-item (each scored 1–4) Likert-scaled instrument. The total score is averaged and a PPPC score of 4 is the maximum. The PEI measures the ability of the patient to cope with life and their disease. The PEI consists of 6 questions scored 0–2, with a maximum score of 12. RESULTS: There were 180 respondents (response rate = 82.5%). Participants were female (75.6%), aged over 65 years (50.6%), married (51.1%), Indo-Trinidadian (52.2%), and Christian (60.6%). Half achieved a primary school education, and 37.2% secondary. The consultation length ranged between 1.32 and 31.22 min. The average, median and mode of the consultation length were 8.5, 7.74 and 10 min, respectively. The average, median and mode of the measures of patient-centeredness were PPPC (3.67, 3.86 and 4) and PEI score (5.93, 6 and 6). The PPPC average was lower in patients with a stroke (p = 0.022), and higher among those with more than 2 consultation interruptions (p = 0.015) and those who knew the doctor very well (p = 0.015). The PEI score was lower in patients with heart disease (p = 0.022). The consultation length was longer in those with tertiary education (p = 0.044) and those with two consultation interruptions (p = 0.032). PPPC Average and PEI Score correlated well (ρ = 0.408, p < 0.001). The consultation length correlated with the PPPC Average (ρ = 0.168,p = 0.025). CONCLUSION: Primary Care consultations in this cluster of health centres in NCRHA in Trinidad were often patient centered. The consultation length, patient-centeredness, measured with the PPPC instrument, and patient enablement scores, measured with the PEI instrument, in consultations for NCDs in Trinidad compare favourably with international reports. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12875-023-02149-8.
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spelling pubmed-105899332023-10-22 Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases Rahaman, Reisa R Motilal, M Shastri Khan, Raveed Maharaj, Rohan G BMC Prim Care Research BACKGROUND: The aim of this study was to measure the patient’s perception of patient centeredness in their consultations for non-communicable diseases (NCDs). We also measured consultation length and patient enablement. METHOD: A cross-sectional study was conducted over 2 months at four primary care clinics at the St. Joseph cluster of the North Central Regional Health Authority (NCRHA) in Trinidad and Tobago. Interviewers timed the consultation and completed post-consultation questionnaires using the Patient Perception of Patient-Centeredness (PPPC) questionnaire and the Patient Enablement Index (PEI). The PPPC is a 14-item (each scored 1–4) Likert-scaled instrument. The total score is averaged and a PPPC score of 4 is the maximum. The PEI measures the ability of the patient to cope with life and their disease. The PEI consists of 6 questions scored 0–2, with a maximum score of 12. RESULTS: There were 180 respondents (response rate = 82.5%). Participants were female (75.6%), aged over 65 years (50.6%), married (51.1%), Indo-Trinidadian (52.2%), and Christian (60.6%). Half achieved a primary school education, and 37.2% secondary. The consultation length ranged between 1.32 and 31.22 min. The average, median and mode of the consultation length were 8.5, 7.74 and 10 min, respectively. The average, median and mode of the measures of patient-centeredness were PPPC (3.67, 3.86 and 4) and PEI score (5.93, 6 and 6). The PPPC average was lower in patients with a stroke (p = 0.022), and higher among those with more than 2 consultation interruptions (p = 0.015) and those who knew the doctor very well (p = 0.015). The PEI score was lower in patients with heart disease (p = 0.022). The consultation length was longer in those with tertiary education (p = 0.044) and those with two consultation interruptions (p = 0.032). PPPC Average and PEI Score correlated well (ρ = 0.408, p < 0.001). The consultation length correlated with the PPPC Average (ρ = 0.168,p = 0.025). CONCLUSION: Primary Care consultations in this cluster of health centres in NCRHA in Trinidad were often patient centered. The consultation length, patient-centeredness, measured with the PPPC instrument, and patient enablement scores, measured with the PEI instrument, in consultations for NCDs in Trinidad compare favourably with international reports. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12875-023-02149-8. BioMed Central 2023-10-21 /pmc/articles/PMC10589933/ /pubmed/37865738 http://dx.doi.org/10.1186/s12875-023-02149-8 Text en © The Author(s) 2023 https://creativecommons.org/licenses/by/4.0/Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data.
spellingShingle Research
Rahaman, Reisa R
Motilal, M Shastri
Khan, Raveed
Maharaj, Rohan G
Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases
title Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases
title_full Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases
title_fullStr Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases
title_full_unstemmed Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases
title_short Are primary care consultations in Trinidad patient-centered? A cross-sectional study of patients with non-communicable diseases
title_sort are primary care consultations in trinidad patient-centered? a cross-sectional study of patients with non-communicable diseases
topic Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10589933/
https://www.ncbi.nlm.nih.gov/pubmed/37865738
http://dx.doi.org/10.1186/s12875-023-02149-8
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