Exploring attitudes of people with chronic conditions towards telerehabilitation: A qualitative study

BACKGROUND: Patient attitudes towards telerehabilitation have been explored in condition-specific cohorts. However, less is known about how patients perceive generic group telerehabilitation programmes for a range of chronic conditions. The aim of this research is to explore the attitudes of people with a range of chronic health conditions towards group-based telerehabilitation, and the acceptability of generic telerehabilitation programmes. METHODS: We conducted a qualitative research study using semi-structured focus groups via videoconferencing software. A purposive sample of 18 people with chronic health complaints including cardiorespiratory, neurological and musculoskeletal conditions were recruited. The sample included both those who had (n = 11), and had not (n = 7), previously engaged in telerehabilitation programmes. An online questionnaire collected demographic information and data regarding previous telerehabilitation participation and preferences. Focus groups were conducted via videoconferencing, in accordance with the Consolidated Criteria for Reporting Qualitative Research Checklist, and analysed using thematic analysis following Braun and Clarke's methodology. Findings were triangulated with quantitative questionnaire data. RESULTS: Four focus groups were conducted including participants with chronic cardiorespiratory (n = 8), neurological (n = 6) and musculoskeletal (n = 4) conditions. Three themes were identified regarding telerehabilitation: 1. Benefits and Facilitators 2. Challenges and Barriers, and 3. Preferences CONCLUSION(S): Telerehabilitation is convenient for people with chronic conditions, however, concerns exist regarding technology and the limitations of this healthcare delivery method. The role of telerehabilitation is valued, and future programmes should acknowledge patient preferences including a hybrid model of care, exercise and educational content, social interaction, and synchronous components. KEY MESSAGES: • Patients value the role of telerehabilitation in the future as an adjunct to traditional in-person rehabilitation, not as a replacement. • The acceptability of a generic telerehabilitation programme for a group of people with a range of chronic conditions remains unclear, and may differ between groups.