Exploring the role of ranking systems towards university performance improvement: A focus group-based study

The development of multiple university ranking systems at national and global levels has been driven by increasing interest in improving efficiency in the national educational sector without compromising the demand for international standards. Global university ranking systems play an important role by providing the foundation for competing in this global era. One approach could be developing and evaluating criteria to reduce the unnecessary use of standard, less productive indicators. This study aims to systematically exploit national and global university ranking systems in terms of their indicators and relevance to national educational needs. This study uses two online qualitative focus groups with 10 participants each. The participants were purposively sampled, and the transcribed data from the focus group were thematically analyzed. Findings indicate that university ranking should include indicators like governance and digital presence, as these are missing in global ranking indicators. These findings will guide the development of a university ranking framework that policymakers and universities can implement to improve institutional performance.