Proactive method for identification and handling of patient complaints with root cause analysis in Surabaya Islamic Hospital

BACKGROUND: Errors or cases that occur in health care organizations are very fatal because they can reduce the quality of life of patients and the worst is cause the death of the patient. One of the appropriate tools to be applied in analyzing cases/problems that occur in Surabaya Islamic Hospitals...

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Detalles Bibliográficos
Autores principales: Aan Adriansyah, Agus, Setianto, Budhi, Lukiyono, Yauwan Tobing, Wikurendra, Edza Aria
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2023
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10605679/
https://www.ncbi.nlm.nih.gov/pubmed/37901195
http://dx.doi.org/10.1177/22799036231208357

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10605679/
https://www.ncbi.nlm.nih.gov/pubmed/37901195
http://dx.doi.org/10.1177/22799036231208357

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