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Proactive method for identification and handling of patient complaints with root cause analysis in Surabaya Islamic Hospital
BACKGROUND: Errors or cases that occur in health care organizations are very fatal because they can reduce the quality of life of patients and the worst is cause the death of the patient. One of the appropriate tools to be applied in analyzing cases/problems that occur in Surabaya Islamic Hospitals...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
SAGE Publications
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10605679/ https://www.ncbi.nlm.nih.gov/pubmed/37901195 http://dx.doi.org/10.1177/22799036231208357 |