Telemedicine in Neurology: Challenges and Opportunities

OBJECTIVE: Our objective is to explore challenges encountered by neurologists with the use of telemedicine in neurology. METHODS: A cross- sectional study via an anonymous survey to explore neurologists’ experiences with telemedicine. They survey was sent to randomly selected 200 participants from Academic Institutions in the United States. Descriptive statistics were reported as percentages for each survey question. RESULTS: 110 neurologists completed the survey. Fifty-one percent of neurologists stated that they experienced technological issues in (1%–20%) of telemedicine visits and 57% of neurologists needed technological assistance from informational technology support. With regards to the impact of limited neurological examination via telemedicine, 34% of neurologists agreed that the limited examination makes them worried that they are providing a suboptimal care to patients and 55% recommended a subsequent in-person visit (in 1%–20% of telemedicine visits) for further evaluation. Among the challenges that hindered patients’ ability to participate in telemedicine visits, 95% of neurologists rated patients’ technological challenges with setting up telemedicine to be the most common issue encountered, 37% of neurologists rated patient’s cognitive/mental disability to be the second most common challenge to complete telemedicine visits as well as availability of interpreter services for non-English speaking patients. Neurologists rated improving administrative support (39%), integration of EMR for video and telephone calls (37%), and sufficient time allotment to complete telemedicine visits (27%) to be the most important issues to address to optimize the use of telemedicine in neurology. SIGNIFICANCE: Potential opportunities to improve neurologists’ experiences in telemedicine include improving technological support, integration of virtual platforms within the EMR, and adequate administrative support. Patients with cognitive/physical disabilities may need additional support to engage in the health system via telemedicine.