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Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study
PURPOSE: Artificial intelligence (AI) has had a profound impact on humanity; in particular, chatbots have been designed for interactivity and applied to many aspects of daily life. Chatbots are also regarded as an innovative modality in nursing education. This study aimed to identify nursing student...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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Korean Academy of Child Health Nursing
2023
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10636523/ https://www.ncbi.nlm.nih.gov/pubmed/37939675 http://dx.doi.org/10.4094/chnr.2023.29.4.290 |
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author | Kang, So Ra Kim, Shin-Jeong Kang, Kyung-Ah |
author_facet | Kang, So Ra Kim, Shin-Jeong Kang, Kyung-Ah |
author_sort | Kang, So Ra |
collection | PubMed |
description | PURPOSE: Artificial intelligence (AI) has had a profound impact on humanity; in particular, chatbots have been designed for interactivity and applied to many aspects of daily life. Chatbots are also regarded as an innovative modality in nursing education. This study aimed to identify nursing students' awareness of using chatbots and factors influencing their usage intention. METHODS: This study, which employed a descriptive design using a self-reported questionnaire, was conducted at three university nursing schools located in Seoul, South Korea. The participants were 289 junior and senior nursing students. Data were collected using self-reported questionnaires, both online via a Naver Form and offline. RESULTS: The total mean score of awareness of using chatbots was 3.49±0.61 points out of 5. The mean scores of the four dimensions of awareness of using chatbots were 3.37±0.60 for perceived value, 3.66±0.73 for perceived usefulness, 3.83±0.73 for perceived ease of use, and 3.36±0.87 for intention to use. Significant differences were observed in awareness of using chatbots according to satisfaction with nursing (p<.001), effectiveness of using various methods for nursing education (p<.001), and interest in chatbots (p<.001). The correlations among the four dimensions ranged from .52 to .80. In a hierarchical regression analysis, perceived value (β=.45) accounted for 60.2% of variance in intention to use. CONCLUSION: The results suggest that chatbots have the potential to be used in nursing education. Further research is needed to clarify the effectiveness of using chatbots in nursing education. |
format | Online Article Text |
id | pubmed-10636523 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Korean Academy of Child Health Nursing |
record_format | MEDLINE/PubMed |
spelling | pubmed-106365232023-11-15 Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study Kang, So Ra Kim, Shin-Jeong Kang, Kyung-Ah Child Health Nurs Res Original Article PURPOSE: Artificial intelligence (AI) has had a profound impact on humanity; in particular, chatbots have been designed for interactivity and applied to many aspects of daily life. Chatbots are also regarded as an innovative modality in nursing education. This study aimed to identify nursing students' awareness of using chatbots and factors influencing their usage intention. METHODS: This study, which employed a descriptive design using a self-reported questionnaire, was conducted at three university nursing schools located in Seoul, South Korea. The participants were 289 junior and senior nursing students. Data were collected using self-reported questionnaires, both online via a Naver Form and offline. RESULTS: The total mean score of awareness of using chatbots was 3.49±0.61 points out of 5. The mean scores of the four dimensions of awareness of using chatbots were 3.37±0.60 for perceived value, 3.66±0.73 for perceived usefulness, 3.83±0.73 for perceived ease of use, and 3.36±0.87 for intention to use. Significant differences were observed in awareness of using chatbots according to satisfaction with nursing (p<.001), effectiveness of using various methods for nursing education (p<.001), and interest in chatbots (p<.001). The correlations among the four dimensions ranged from .52 to .80. In a hierarchical regression analysis, perceived value (β=.45) accounted for 60.2% of variance in intention to use. CONCLUSION: The results suggest that chatbots have the potential to be used in nursing education. Further research is needed to clarify the effectiveness of using chatbots in nursing education. Korean Academy of Child Health Nursing 2023-10 2023-10-31 /pmc/articles/PMC10636523/ /pubmed/37939675 http://dx.doi.org/10.4094/chnr.2023.29.4.290 Text en Copyright © 2023 Korean Academy of Child Health Nursing. https://creativecommons.org/licenses/by-nc-nd/4.0/This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial and No Derivatives License (https://creativecommons.org/licenses/by-nc-nd/4.0/) which permits unrestricted non-commercial use, distribution of the material without any modifications, and reproduction in any medium, provided the original works properly cited. |
spellingShingle | Original Article Kang, So Ra Kim, Shin-Jeong Kang, Kyung-Ah Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study |
title | Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study |
title_full | Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study |
title_fullStr | Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study |
title_full_unstemmed | Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study |
title_short | Awareness of using chatbots and factors influencing usage intention among nursing students in South Korea: a descriptive study |
title_sort | awareness of using chatbots and factors influencing usage intention among nursing students in south korea: a descriptive study |
topic | Original Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10636523/ https://www.ncbi.nlm.nih.gov/pubmed/37939675 http://dx.doi.org/10.4094/chnr.2023.29.4.290 |
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