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Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention

BACKGROUND: Identifying occupational health hazards among Registered Nurses (RNs) and other health personnel and implementing effective preventive measures are crucial to the long-term sustainability of health services. The objectives of this study were (1) to assess the 12-month prevalence rates of...

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Autores principales: Ose, Solveig Osborg, Lohmann-Lafrenz, Signe, Kaspersen, Silje L., Berthelsen, Hanne, Marchand, Gunn Hege
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10655393/
https://www.ncbi.nlm.nih.gov/pubmed/37974173
http://dx.doi.org/10.1186/s12913-023-10306-z
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author Ose, Solveig Osborg
Lohmann-Lafrenz, Signe
Kaspersen, Silje L.
Berthelsen, Hanne
Marchand, Gunn Hege
author_facet Ose, Solveig Osborg
Lohmann-Lafrenz, Signe
Kaspersen, Silje L.
Berthelsen, Hanne
Marchand, Gunn Hege
author_sort Ose, Solveig Osborg
collection PubMed
description BACKGROUND: Identifying occupational health hazards among Registered Nurses (RNs) and other health personnel and implementing effective preventive measures are crucial to the long-term sustainability of health services. The objectives of this study were (1) to assess the 12-month prevalence rates of exposure to workplace aggression, including physical violence, threats of violence, sexual harassment, and bullying; (2) to identify whether the perpetrators were colleagues, managers, subordinates, or patients and their relatives; (3) to determine whether previous exposure to these hazards was associated with RNs’ current turnover intention; and (4) to frame workplace aggression from an occupational health and safety perspective. METHODS: The third version of the Copenhagen Psychosocial Questionnaire (COPSOQ III) was used to assess RNs’ exposure to workplace aggression and turnover intention. A national sample of 8,800 RNs in Norway, representative of the entire population of registered nurses in terms of gender and geography, was analysed. Binary and ordinal logistic regression analyses were conducted, and odds for exposure and intention to leave are presented, with and without controls for RNs’ gender, age, and the type of health service they work in. RESULTS: The 12-month prevalence rates for exposure were 17.0% for physical violence, 32.5% for threats of violence, 12.6% for sexual harassment, and 10.5% for bullying. In total, 42.6% of the RNs had experienced at least one of these types of exposure during the past 12 months, and exposure to more than one of these hazards was common. Most perpetrators who committed physical acts and sexual harassment were patients, while bullying was usually committed by colleagues. There was a strong statistical association between exposure to all types of workplace aggression and RNs’ intention to leave. The strongest association was for bullying, which greatly increased the odds of looking for work elsewhere. CONCLUSIONS: Efforts to prevent exposure to workplace aggression should be emphasised to retain health personnel and to secure the supply of skilled healthcare workers. The results indicate a need for improvements. To ensure the sustainability of health services, labour and health authorities should join forces to develop effective workplace measures to strengthen prevention, mitigation, and preparedness regarding incidents of workplace aggression in health services and the response and recovery regarding incidents that could not be prevented. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12913-023-10306-z.
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spelling pubmed-106553932023-11-16 Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention Ose, Solveig Osborg Lohmann-Lafrenz, Signe Kaspersen, Silje L. Berthelsen, Hanne Marchand, Gunn Hege BMC Health Serv Res Research BACKGROUND: Identifying occupational health hazards among Registered Nurses (RNs) and other health personnel and implementing effective preventive measures are crucial to the long-term sustainability of health services. The objectives of this study were (1) to assess the 12-month prevalence rates of exposure to workplace aggression, including physical violence, threats of violence, sexual harassment, and bullying; (2) to identify whether the perpetrators were colleagues, managers, subordinates, or patients and their relatives; (3) to determine whether previous exposure to these hazards was associated with RNs’ current turnover intention; and (4) to frame workplace aggression from an occupational health and safety perspective. METHODS: The third version of the Copenhagen Psychosocial Questionnaire (COPSOQ III) was used to assess RNs’ exposure to workplace aggression and turnover intention. A national sample of 8,800 RNs in Norway, representative of the entire population of registered nurses in terms of gender and geography, was analysed. Binary and ordinal logistic regression analyses were conducted, and odds for exposure and intention to leave are presented, with and without controls for RNs’ gender, age, and the type of health service they work in. RESULTS: The 12-month prevalence rates for exposure were 17.0% for physical violence, 32.5% for threats of violence, 12.6% for sexual harassment, and 10.5% for bullying. In total, 42.6% of the RNs had experienced at least one of these types of exposure during the past 12 months, and exposure to more than one of these hazards was common. Most perpetrators who committed physical acts and sexual harassment were patients, while bullying was usually committed by colleagues. There was a strong statistical association between exposure to all types of workplace aggression and RNs’ intention to leave. The strongest association was for bullying, which greatly increased the odds of looking for work elsewhere. CONCLUSIONS: Efforts to prevent exposure to workplace aggression should be emphasised to retain health personnel and to secure the supply of skilled healthcare workers. The results indicate a need for improvements. To ensure the sustainability of health services, labour and health authorities should join forces to develop effective workplace measures to strengthen prevention, mitigation, and preparedness regarding incidents of workplace aggression in health services and the response and recovery regarding incidents that could not be prevented. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12913-023-10306-z. BioMed Central 2023-11-16 /pmc/articles/PMC10655393/ /pubmed/37974173 http://dx.doi.org/10.1186/s12913-023-10306-z Text en © The Author(s) 2023 https://creativecommons.org/licenses/by/4.0/Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data.
spellingShingle Research
Ose, Solveig Osborg
Lohmann-Lafrenz, Signe
Kaspersen, Silje L.
Berthelsen, Hanne
Marchand, Gunn Hege
Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention
title Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention
title_full Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention
title_fullStr Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention
title_full_unstemmed Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention
title_short Registered nurses’ exposure to workplace aggression in Norway: 12-month prevalence rates, perpetrators, and current turnover intention
title_sort registered nurses’ exposure to workplace aggression in norway: 12-month prevalence rates, perpetrators, and current turnover intention
topic Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10655393/
https://www.ncbi.nlm.nih.gov/pubmed/37974173
http://dx.doi.org/10.1186/s12913-023-10306-z
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