Cargando…

Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action

The present study aimed to explore auditory deficits in full-time call center workers. A total of sixty participants participated, which was divided into two groups, viz. experimental group and control group. The complete audiological test battery was performed. On comparing the groups, significant...

Descripción completa

Detalles Bibliográficos
Autores principales: Verma, Himanshu, Chhabra, Neha, Mishra, Roshani, Nagamani, Banumathy
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Wolters Kluwer - Medknow 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10691513/
https://www.ncbi.nlm.nih.gov/pubmed/38047166
http://dx.doi.org/10.4103/ijoem.ijoem_149_22
_version_ 1785152749614137344
author Verma, Himanshu
Chhabra, Neha
Mishra, Roshani
Nagamani, Banumathy
author_facet Verma, Himanshu
Chhabra, Neha
Mishra, Roshani
Nagamani, Banumathy
author_sort Verma, Himanshu
collection PubMed
description The present study aimed to explore auditory deficits in full-time call center workers. A total of sixty participants participated, which was divided into two groups, viz. experimental group and control group. The complete audiological test battery was performed. On comparing the groups, significant differences were obtained for both ears while analyzing the TEOAEs, PTA1, and PTA2 (high-frequency audiometry). From the results, it can be delineated that BPO employees are at risk for sensorineural hearing loss following continuous noise exposure. We conclude that this type of hearing loss may be considered an iceberg, and to overcome all the issues related to noise exposure, all BPO employees should undergo periodic audiological, psychological, and health screening.
format Online
Article
Text
id pubmed-10691513
institution National Center for Biotechnology Information
language English
publishDate 2023
publisher Wolters Kluwer - Medknow
record_format MEDLINE/PubMed
spelling pubmed-106915132023-12-02 Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action Verma, Himanshu Chhabra, Neha Mishra, Roshani Nagamani, Banumathy Indian J Occup Environ Med Brief Communication The present study aimed to explore auditory deficits in full-time call center workers. A total of sixty participants participated, which was divided into two groups, viz. experimental group and control group. The complete audiological test battery was performed. On comparing the groups, significant differences were obtained for both ears while analyzing the TEOAEs, PTA1, and PTA2 (high-frequency audiometry). From the results, it can be delineated that BPO employees are at risk for sensorineural hearing loss following continuous noise exposure. We conclude that this type of hearing loss may be considered an iceberg, and to overcome all the issues related to noise exposure, all BPO employees should undergo periodic audiological, psychological, and health screening. Wolters Kluwer - Medknow 2023 2023-07-28 /pmc/articles/PMC10691513/ /pubmed/38047166 http://dx.doi.org/10.4103/ijoem.ijoem_149_22 Text en Copyright: © 2023 Indian Journal of Occupational and Environmental Medicine https://creativecommons.org/licenses/by-nc-sa/4.0/This is an open access journal, and articles are distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 License, which allows others to remix, tweak, and build upon the work non-commercially, as long as appropriate credit is given and the new creations are licensed under the identical terms.
spellingShingle Brief Communication
Verma, Himanshu
Chhabra, Neha
Mishra, Roshani
Nagamani, Banumathy
Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action
title Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action
title_full Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action
title_fullStr Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action
title_full_unstemmed Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action
title_short Auditory Deficits in Employees of Business Process Outsourcing (BPO): Need to Take Preventative Action
title_sort auditory deficits in employees of business process outsourcing (bpo): need to take preventative action
topic Brief Communication
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10691513/
https://www.ncbi.nlm.nih.gov/pubmed/38047166
http://dx.doi.org/10.4103/ijoem.ijoem_149_22
work_keys_str_mv AT vermahimanshu auditorydeficitsinemployeesofbusinessprocessoutsourcingbponeedtotakepreventativeaction
AT chhabraneha auditorydeficitsinemployeesofbusinessprocessoutsourcingbponeedtotakepreventativeaction
AT mishraroshani auditorydeficitsinemployeesofbusinessprocessoutsourcingbponeedtotakepreventativeaction
AT nagamanibanumathy auditorydeficitsinemployeesofbusinessprocessoutsourcingbponeedtotakepreventativeaction