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Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway
BACKGROUND: Over the last few years the number of immigrants from the non-western parts of the world living in Oslo, has increased considerably. We need to know if these immigrants are satisfied with the health services they are offered. The aim of this study was to assess whether the immigrants...
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Formato: | Texto |
Lenguaje: | English |
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BioMed Central
2008
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2292726/ https://www.ncbi.nlm.nih.gov/pubmed/18304309 http://dx.doi.org/10.1186/1475-9276-7-7 |
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author | Lien, Else Nafstad, Per Rosvold, Elin O |
author_facet | Lien, Else Nafstad, Per Rosvold, Elin O |
author_sort | Lien, Else |
collection | PubMed |
description | BACKGROUND: Over the last few years the number of immigrants from the non-western parts of the world living in Oslo, has increased considerably. We need to know if these immigrants are satisfied with the health services they are offered. The aim of this study was to assess whether the immigrants' level of satisfaction with visits to general practitioners was comparable with that for ethnic Norwegians. METHODS: Two population-based surveys, the Oslo Health Study and the Oslo Immigrant Health Study, were performed on selected groups of Oslo citizens in 2000 and 2002. The response rates were 46% and 33%, respectively. In all, 11936 Norwegians and 1102 non-western immigrants from the Oslo Health Study, and 1774 people from the Oslo Immigrant Health Study, were included in this analysis. Non-western immigrants' and ethnic Norwegians' level of satisfaction with visits to general practitioners were analysed with respect to age, gender, health, working status, and use of translators. Bivariate (Chi square) and multivariate analyses (logistic regression) were performed. RESULTS: Most participants were either moderately or very satisfied with their last visit to a general practitioner. Non-western immigrants were less satisfied than Norwegians. Dissatisfaction among the immigrants was associated with young age, a feeling of not having good health, and coming from Turkey, Iran, Pakistan, or Vietnam as compared to Sri Lanka. The attendance rates in the surveys were rather low and lowest among the non-western immigrants. CONCLUSION: Although the degree of satisfaction with the primary health care was relatively high among the participants in these surveys, the non-western immigrants in this study were less satisfied than ethnic Norwegians with their last visit to a general practitioner. The rather low response rates opens for the possibility that the degree of satisfaction may not be representative for all immigrants. |
format | Text |
id | pubmed-2292726 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2008 |
publisher | BioMed Central |
record_format | MEDLINE/PubMed |
spelling | pubmed-22927262008-04-12 Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway Lien, Else Nafstad, Per Rosvold, Elin O Int J Equity Health Research BACKGROUND: Over the last few years the number of immigrants from the non-western parts of the world living in Oslo, has increased considerably. We need to know if these immigrants are satisfied with the health services they are offered. The aim of this study was to assess whether the immigrants' level of satisfaction with visits to general practitioners was comparable with that for ethnic Norwegians. METHODS: Two population-based surveys, the Oslo Health Study and the Oslo Immigrant Health Study, were performed on selected groups of Oslo citizens in 2000 and 2002. The response rates were 46% and 33%, respectively. In all, 11936 Norwegians and 1102 non-western immigrants from the Oslo Health Study, and 1774 people from the Oslo Immigrant Health Study, were included in this analysis. Non-western immigrants' and ethnic Norwegians' level of satisfaction with visits to general practitioners were analysed with respect to age, gender, health, working status, and use of translators. Bivariate (Chi square) and multivariate analyses (logistic regression) were performed. RESULTS: Most participants were either moderately or very satisfied with their last visit to a general practitioner. Non-western immigrants were less satisfied than Norwegians. Dissatisfaction among the immigrants was associated with young age, a feeling of not having good health, and coming from Turkey, Iran, Pakistan, or Vietnam as compared to Sri Lanka. The attendance rates in the surveys were rather low and lowest among the non-western immigrants. CONCLUSION: Although the degree of satisfaction with the primary health care was relatively high among the participants in these surveys, the non-western immigrants in this study were less satisfied than ethnic Norwegians with their last visit to a general practitioner. The rather low response rates opens for the possibility that the degree of satisfaction may not be representative for all immigrants. BioMed Central 2008-02-27 /pmc/articles/PMC2292726/ /pubmed/18304309 http://dx.doi.org/10.1186/1475-9276-7-7 Text en Copyright © 2008 Lien et al; licensee BioMed Central Ltd. http://creativecommons.org/licenses/by/2.0 This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( (http://creativecommons.org/licenses/by/2.0) ), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. |
spellingShingle | Research Lien, Else Nafstad, Per Rosvold, Elin O Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway |
title | Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway |
title_full | Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway |
title_fullStr | Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway |
title_full_unstemmed | Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway |
title_short | Non-western immigrants' satisfaction with the general practitioners' services in Oslo, Norway |
title_sort | non-western immigrants' satisfaction with the general practitioners' services in oslo, norway |
topic | Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2292726/ https://www.ncbi.nlm.nih.gov/pubmed/18304309 http://dx.doi.org/10.1186/1475-9276-7-7 |
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