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Beyond satisfaction: Using the Dynamics of Care assessment to better understand patients' experiences in care
BACKGROUND: Patient perceptions of and satisfaction with care have become important indicators of the quality of services and the relationship of services to treatment outcomes. However, assessment of these indicators continues to be plagued by measurement problems, particularly the lack of variance...
Autores principales: | Rapkin, Bruce, Weiss, Elisa, Chhabra, Rosy, Ryniker, Laura, Patel, Shilpa, Carness, Jason, Adsuar, Roberto, Kahalas, Wendy, DeLeMarter, Carol, Feldman, Ira, DeLorenzo, Judy, Tanner, Ellen |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2008
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2323370/ https://www.ncbi.nlm.nih.gov/pubmed/18331632 http://dx.doi.org/10.1186/1477-7525-6-20 |
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