Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

BACKGROUND: The National Institutes of Health (NIH), US Department of Health and Human Services (HHS), realized the need to better understand its Web users in order to help assure that websites are user friendly and well designed for effective information dissemination. A trans-NIH group proposed a...

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Detalles Bibliográficos
Autores principales: Wood, Fred B, Siegel, Elliot R, Feldman, Sue, Love, Cynthia B, Rodrigues, Dennis, Malamud, Mark, Lagana, Marie, Crafts, Jennifer
Formato: Texto
Lenguaje:English
Publicado: Gunther Eysenbach 2008
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2483849/
https://www.ncbi.nlm.nih.gov/pubmed/18276580
http://dx.doi.org/10.2196/jmir.944

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