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Does Choose & Book fail to deliver the expected choice to patients? A survey of patients' experience of outpatient appointment booking
BACKGROUND: Choose and Book is a central part of the UK Government patient choice agenda that seeks to provide patients with a choice over the time, date and place of their first outpatient appointment. This is done through the use of a computerised booking system. After a 2004 pilot study, Choose a...
Autores principales: | , , |
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Formato: | Texto |
Lenguaje: | English |
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BioMed Central
2008
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2529277/ https://www.ncbi.nlm.nih.gov/pubmed/18673533 http://dx.doi.org/10.1186/1472-6947-8-36 |