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Does Choose & Book fail to deliver the expected choice to patients? A survey of patients' experience of outpatient appointment booking

BACKGROUND: Choose and Book is a central part of the UK Government patient choice agenda that seeks to provide patients with a choice over the time, date and place of their first outpatient appointment. This is done through the use of a computerised booking system. After a 2004 pilot study, Choose a...

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Detalles Bibliográficos
Autores principales: Green, Judith, McDowall, Zoe, Potts, Henry WW
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2008
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2529277/
https://www.ncbi.nlm.nih.gov/pubmed/18673533
http://dx.doi.org/10.1186/1472-6947-8-36