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Quality management: reduction of waiting time and efficiency enhancement in an ENT-university outpatients' department

BACKGROUND: Public health systems are confronted with constantly rising costs. Furthermore, diagnostic as well as treatment services become more and more specialized. These are the reasons for an interdisciplinary project on the one hand aiming at simplification of planning and scheduling patient ap...

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Detalles Bibliográficos
Autores principales: Helbig, Matthias, Helbig, Silke, Kahla-Witzsch, Heike A, May, Angelika
Formato: Texto
Lenguaje:English
Publicado: BioMed Central 2009
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2655294/
https://www.ncbi.nlm.nih.gov/pubmed/19183496
http://dx.doi.org/10.1186/1472-6963-9-21