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Quality management: reduction of waiting time and efficiency enhancement in an ENT-university outpatients' department
BACKGROUND: Public health systems are confronted with constantly rising costs. Furthermore, diagnostic as well as treatment services become more and more specialized. These are the reasons for an interdisciplinary project on the one hand aiming at simplification of planning and scheduling patient ap...
| Autores principales: | , , , |
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| Formato: | Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2009
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2655294/ https://www.ncbi.nlm.nih.gov/pubmed/19183496 http://dx.doi.org/10.1186/1472-6963-9-21 |