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Consumer Satisfaction about Hospital Services: A Study from the Outpatient Department of a Private Medical College Hospital at Mangalore
BACKGROUND: Consumer satisfaction is an important parameter for assessing the quality of patient care services. There is a need to assess the health care systems regarding the consumer satisfaction as often as possible. OBJECTIVES: To assess the consumer satisfaction regarding the services provided...
Autores principales: | , , |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
Medknow Publications
2009
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2781126/ https://www.ncbi.nlm.nih.gov/pubmed/19966965 http://dx.doi.org/10.4103/0970-0218.51220 |