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The association between demographic factors, user reported experiences and user satisfaction: results from three casualty clinics in Norway
BACKGROUND: User reported experiences and satisfaction are increasingly used as basis for quality indicators in the health sector. However, there is limited understanding of factors associated with user reported experiences and satisfaction with casualty clinics. METHODS: A random sample of 542 pati...
Autores principales: | Danielsen, Kirsten, Bjertnaes, Oyvind A, Garratt, Andrew, Forland, Oddvar, Iversen, Hilde Hestad, Hunskaar, Steinar |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2010
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2967516/ https://www.ncbi.nlm.nih.gov/pubmed/20925930 http://dx.doi.org/10.1186/1471-2296-11-73 |
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