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Reduction of missed appointments at an urban primary care clinic: a randomised controlled study
BACKGROUND: Missed appointments are known to interfere with appropriate care and to misspend medical and administrative resources. The aim of this study was to test the effectiveness of a sequential intervention reminding patients of their upcoming appointment and to identify the profile of patients...
Autores principales: | Junod Perron, Noelle, Dominicé Dao, Melissa, Kossovsky, Michel P, Miserez, Valerie, Chuard, Carmen, Calmy, Alexandra, Gaspoz, Jean-Michel |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2010
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2984453/ https://www.ncbi.nlm.nih.gov/pubmed/20973950 http://dx.doi.org/10.1186/1471-2296-11-79 |
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