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The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials

BACKGROUND: The response rates to physician postal surveys remain modest. The primary objective of this study was to assess the effect of tracking responses on physician survey response rate (i.e., determining whether each potential participant has responded or not). A secondary objective was to ass...

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Autores principales: Akl, Elie A., Gaddam, Swarna, Mustafa, Reem, Wilson, Mark C., Symons, Andrew, Grifasi, Ann, McGuigan, Denise, Schünemann, Holger J.
Formato: Texto
Lenguaje:English
Publicado: Public Library of Science 2011
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3044144/
https://www.ncbi.nlm.nih.gov/pubmed/21373197
http://dx.doi.org/10.1371/journal.pone.0016942
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author Akl, Elie A.
Gaddam, Swarna
Mustafa, Reem
Wilson, Mark C.
Symons, Andrew
Grifasi, Ann
McGuigan, Denise
Schünemann, Holger J.
author_facet Akl, Elie A.
Gaddam, Swarna
Mustafa, Reem
Wilson, Mark C.
Symons, Andrew
Grifasi, Ann
McGuigan, Denise
Schünemann, Holger J.
author_sort Akl, Elie A.
collection PubMed
description BACKGROUND: The response rates to physician postal surveys remain modest. The primary objective of this study was to assess the effect of tracking responses on physician survey response rate (i.e., determining whether each potential participant has responded or not). A secondary objective was to assess the effects of day of mailing (Monday vs. Friday) on physician survey response rate. METHODS: We conducted 3 randomized controlled trials. The first 2 trials had a 2×2 factorial design and tested the effect of day of mailing (Monday vs. Friday) and of tracking vs. no tracking responses. The third trial tested the effect of day of mailing (Monday vs. Friday). We meta-analyzed these 3 trials using a random effects model. RESULTS: The total number of participants in the 3 trials was 1339. The response rate with tracked mailing was not statistically different from that with non-tracked mailing by the time of the first reminder (RR = 1.01 95% CI 0.84, 1.22; I(2) = 0%). There was a trend towards lower response rate with tracked mailing by the time of the second reminder (RR = 0.91; 95% CI 0.78, 1.06; I(2) = 0%). The response rate with mailing on Mondays was not statistically different from that with Friday mailing by the time of first reminder (RR = 1.01; 95% CI 0.87, 1.17; I(2) = 0%), and by the time of the 2(nd) reminder (RR = 1.08; 95% CI 0.84, 1.39; I(2) = 77%). CONCLUSIONS: Tracking response may negatively affect physicians' response rate. The day of mailing does not appear to affect physicians' response rate.
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spelling pubmed-30441442011-03-03 The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials Akl, Elie A. Gaddam, Swarna Mustafa, Reem Wilson, Mark C. Symons, Andrew Grifasi, Ann McGuigan, Denise Schünemann, Holger J. PLoS One Research Article BACKGROUND: The response rates to physician postal surveys remain modest. The primary objective of this study was to assess the effect of tracking responses on physician survey response rate (i.e., determining whether each potential participant has responded or not). A secondary objective was to assess the effects of day of mailing (Monday vs. Friday) on physician survey response rate. METHODS: We conducted 3 randomized controlled trials. The first 2 trials had a 2×2 factorial design and tested the effect of day of mailing (Monday vs. Friday) and of tracking vs. no tracking responses. The third trial tested the effect of day of mailing (Monday vs. Friday). We meta-analyzed these 3 trials using a random effects model. RESULTS: The total number of participants in the 3 trials was 1339. The response rate with tracked mailing was not statistically different from that with non-tracked mailing by the time of the first reminder (RR = 1.01 95% CI 0.84, 1.22; I(2) = 0%). There was a trend towards lower response rate with tracked mailing by the time of the second reminder (RR = 0.91; 95% CI 0.78, 1.06; I(2) = 0%). The response rate with mailing on Mondays was not statistically different from that with Friday mailing by the time of first reminder (RR = 1.01; 95% CI 0.87, 1.17; I(2) = 0%), and by the time of the 2(nd) reminder (RR = 1.08; 95% CI 0.84, 1.39; I(2) = 77%). CONCLUSIONS: Tracking response may negatively affect physicians' response rate. The day of mailing does not appear to affect physicians' response rate. Public Library of Science 2011-02-23 /pmc/articles/PMC3044144/ /pubmed/21373197 http://dx.doi.org/10.1371/journal.pone.0016942 Text en Akl et al. http://creativecommons.org/licenses/by/4.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are properly credited.
spellingShingle Research Article
Akl, Elie A.
Gaddam, Swarna
Mustafa, Reem
Wilson, Mark C.
Symons, Andrew
Grifasi, Ann
McGuigan, Denise
Schünemann, Holger J.
The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials
title The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials
title_full The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials
title_fullStr The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials
title_full_unstemmed The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials
title_short The Effects of Tracking Responses and the Day of Mailing on Physician Survey Response Rate: Three Randomized Trials
title_sort effects of tracking responses and the day of mailing on physician survey response rate: three randomized trials
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3044144/
https://www.ncbi.nlm.nih.gov/pubmed/21373197
http://dx.doi.org/10.1371/journal.pone.0016942
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