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Service quality, satisfaction, and behavioral intention in home delivered meals program

This study was conducted to evaluate recipients' perception of service quality, satisfaction, and behavioral intention in home delivered meals program in the US. Out of 398 questionnaires, 265 (66.6%) were collected, and 209 questionnaires (52.5%) were used for the statistical analysis. A Confi...

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Detalles Bibliográficos
Autores principales: Joung, Hyun-Woo, Kim, Hak-Seon, Yuan, Jingxue Jessica, Huffman, Lynn
Formato: Texto
Lenguaje:English
Publicado: The Korean Nutrition Society and the Korean Society of Community Nutrition 2011
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3085806/
https://www.ncbi.nlm.nih.gov/pubmed/21556231
http://dx.doi.org/10.4162/nrp.2011.5.2.163

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