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Telephone triage by nurses in primary care out-of-hours services in Norway: an evaluation study based on written case scenarios
BACKGROUND: The use of nurses for telephone-based triage in out-of-hours services is increasing in several countries. No investigations have been carried out in Norway into the quality of decisions made by nurses regarding our priority degree system. There are three levels: acute, urgent and non-urg...
Autores principales: | Hansen, Elisabeth Holm, Hunskaar, Steinar |
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Formato: | Texto |
Lenguaje: | English |
Publicado: |
BMJ Group
2011
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3088408/ https://www.ncbi.nlm.nih.gov/pubmed/21262792 http://dx.doi.org/10.1136/bmjqs.2010.040824 |
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