Evaluation of the Effect of Consultant Characteristics on Telemedicine Diagnosis and Treatment

This study examined teleconsultants' specialty, practice setting, type of employment, years and training in telemedicine to evaluate the effect of these characteristics on diagnoses and treatment. A postuse survey was conducted during 1998–2003 (n = 454 consultations) in the University of Arkansas for Medical Sciences' Rural Hospital, Telehealth Project. There were 61 consultants who conducted the teleconsultations. The teleconsultants established a diagnosis in 121 consultations and reported a change in diagnoses in 29 consultations. The consultants established a treatment plan in 219 consultations and reported a change in the treatment plan in 100 consultations. Dermatologists were significantly more likely to establish (P < .01) and change (P = .005) the diagnosis and to establish a treatment plan (P = .03), when compared to all other specialties. Teleconsultants who were self-employed were significantly more likely to change the treatment plan (P = .012). The findings suggest that teleconsultants' characteristics can affect diagnoses and treatment in telemedicine.