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Understanding of and adherence to advice after telephone counselling by nurse: a survey among callers to a primary emergency out-of-hours service in Norway
BACKGROUND: To investigate how callers understand the information given by telephone by registered nurses in a casualty clinic, to what degree the advice was followed, and the final outcome of the condition for the patients. METHODS: The study was conducted at a large out-of-hours inter-municipality...
Autores principales: | Hansen, Elisabeth Holm, Hunskaar, Steinar |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2011
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3177778/ https://www.ncbi.nlm.nih.gov/pubmed/21892945 http://dx.doi.org/10.1186/1757-7241-19-48 |
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